How much does a Branch Service Representative II make in Brockton, MA? The average Branch Service Representative II salary in Brockton, MA is $57,316 as of April 24, 2024, but the range typically falls between $51,384 and $67,406. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Branch Service Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Branch Service Representative II Salary $45,983 Brockton,MA April 24, 2024
25th Percentile Branch Service Representative II Salary $51,384 Brockton,MA April 24, 2024
50th Percentile Branch Service Representative II Salary $57,316 Brockton,MA April 24, 2024
75th Percentile Branch Service Representative II Salary $67,406 Brockton,MA April 24, 2024
90th Percentile Branch Service Representative II Salary $76,593 Brockton,MA April 24, 2024
25% $51,384 10% $45,983 90% $76,593 75% $67,406 $57,316 50%(Median) Didn’t find job title? Click
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What skills does a Branch Service Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Diversity and Inclusion: Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.

3.

Customer Interaction: Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.

Products and Services 9.94%
Diversity and Inclusion 6.68%
Customer Interaction 1.01%
Others 82.37%

Job Description for Branch Service Representative II

Branch Service Representative II provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative II responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative II may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Branch Service Representative II typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Branch Service Representative II in Brockton, MA
  • SUMMARY. Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The C...
    - 1 Day Ago
  • SUMMARY. Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The C...
    - 1 Day Ago
  • Brandeis University is delighted to announce a career opportunity for a Patient Service Representative II. If you are looking for an opportunity to work at...
    - 3 Days Ago
  • Job Details. Job Location. Codman Square Health Center - Dorchester, MA. Position Type. Full Time. Education Level. High School. Travel Percentage. None. J...
    - 4 Days Ago
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. Customer Service ...
    - 2 Days Ago

Career Path for Branch Service Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Branch Service Representative II, the upper level is Branch Service Supervisor and then progresses to Branch Service Manager.

Those that have already made the climb...
Pamela J. Shelley-Kessler, Co-President, Chief Financial Officer and Corporate Secretary
LTC is a real estate investment trust (REIT) investing in seniors housing and health care properties primarily through sale-leasebacks, mortgage financing, joint-ventures and structured finance solutions including preferred equity and mezzanine lending. LTC's investment portfolio includes 208 properties in 27 states wi... More
Fiscal Year Ended in 2022
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Branch Service Representative II salary varies from city to city. Compared with national average salary of Branch Service Representative II, the highest Branch Service Representative II salary is in San Francisco, CA, where the Branch Service Representative II salary is 25.0% above. The lowest Branch Service Representative II salary is in Miami, FL, where the Branch Service Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Branch Service Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
51384
67406
57316

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
52538
70501
59326
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Branch Service Representative II in Brockton, MA. The base salary for Branch Service Representative II ranges from $51,384 to $67,406 with the average base salary of $57,316. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,538 to $70,501 with the average total cash compensation of $59,326.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

51384
67406

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

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