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Hourly Wage for Collections Representative I Salary in the United States

What is the highest and lowest hourly pay for Collections Representative I?

As of March 01, 2026, the average hourly rate for a Collections Representative I in the United States is $19, which translates to an annual salary of about $39,458.

However, the hourly wage can vary significantly based on several factors. Here’s a detailed look at the typical pay range per hour:

  • Top Earners (90th percentile): $21 per hour
  • Majority Range (25th-75th percentile): $17 to $20 per hour
  • Entry-Level (10th percentile): $16 per hour
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View as table View as graph 25% $17 10% $16 90% $21 75% $20 $19 50%(Median) Didn’t find job title? Click

Collections Representative I Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $41,998 $3,500 $808 $20
Average $39,458 $3,288 $759 $19
25th Percentile $35,712 $2,976 $687 $17
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Key Factors That Influence Collections Representative I Salaries

A Collections Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Collections Representative Salaries?

Experience is a primary driver of a Collections Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Collections Representative I (0-1 years): $39,458
  • Collections Representative II (1-3 years): $43,945
  • Collections Representative III (3-5 years): $48,628
  • Collections Supervisor (5+ years): $67,648
  • VP of Collections (5+ years): $236,546
Job Role Years of Experience Average Salary
Collections Representative I0-1 years$39,458
Collections Representative II1-3 years$43,945
Collections Representative III3-5 years$48,628
Collections Supervisor5+ years$67,648
VP of Collections5+ years$236,546
$39,458 Collectio...
$43,945 Collectio...
$48,628 Collectio...
$67,648 Collectio...
$236,546 VP of Col...
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What Am I Worth?

How Do Collections Representative I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Collections Representative Is. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $43,688.
  • California: $43,522.
  • Massachusetts: $42,942.

Top Paying Cities for Collections Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $49,768
  • San Francisco: $49,279
  • Oakland: $48,186

What Skills Can Increase a Collections Representative I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 17.84% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Credit Card (Mentioned in 2.74% Job Postings): A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
  • HIPAA (Mentioned in 1.1% Job Postings): The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
See More Skills
Skills Demand Percentage
Customer Service 17.84%
Credit Card 2.74%
HIPAA 1.1%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Collections Representative I's salary.
  • Time Management: Can increase your salary by up to 14%.
  • Accounting: Can increase your salary by up to 12%.
  • Flexibility: Can increase your salary by up to 11%.
Skill Salary Salary % Increase
Time Management
 $44,982
14%
Accounting
 $44,193
12%
Flexibility
 $43,798
11%
Collaboration
 $43,009
9%
Analysis
 $43,009
9%
Billing
 $42,220
7%
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How Education impacts a Collections Representative I's Salary?

Your level of education can impact your salary potential. While many Collections Representative Is enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Collections Representative I with a High School Diploma or Technical Certificate is between $39,494 and $42,021).

Collections Representative I Salaries by Degree Level

Typical Education for Collections Representative I
Degree Level % of user with this level of education
No Diploma 2.6%
High School 42.1%
Associates 25.0%
Bachelors 23.7%
Masters 6.6%
Doctorate 0.0%
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Collections Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Collections Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on March 01, 2026
$35,712
Average $39,458/year
$41,998
$2,976
Average $3,288/month
$3,500
$687
Average $759/week
$808
$17
Average $19/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $41,998 $3,500 $808 $20
Average $39,458 $3,288 $759 $19
25th Percentile $35,712 $2,976 $687 $17

Salaries of jobs related to Collections Representative I

Most common benefits for Collections Representative I

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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FAQ about Collections Representative I

1. What are the responsibilities of Collections Representative I?

Responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Requires a high school diploma. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

2. What are the skills of Collections Representative I

Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.)

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.)

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.)

HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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