How much does a Contact Center Senior Manager make in Plainview, NE? The average Contact Center Senior Manager salary in Plainview, NE is $130,985 as of September 01, 2024, but the range typically falls between $113,608 and $150,798. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Senior Manager Salary | $97,786 | Plainview,NE | September 01, 2024 |
25th Percentile Contact Center Senior Manager Salary | $113,608 | Plainview,NE | September 01, 2024 |
50th Percentile Contact Center Senior Manager Salary | $130,985 | Plainview,NE | September 01, 2024 |
75th Percentile Contact Center Senior Manager Salary | $150,798 | Plainview,NE | September 01, 2024 |
90th Percentile Contact Center Senior Manager Salary | $168,836 | Plainview,NE | September 01, 2024 |
What Should I Pay?
Contact Center Senior Manager oversees and manages an organization's contact center operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Senior Manager establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Senior Manager develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to a director. The Contact Center Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Contact Center Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Senior Manager, the upper level is Contact Center Director and then progresses to Top Contact Center Executive.
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Contact Center Senior Manager salary varies from city to city. Compared with national average salary of Contact Center Senior Manager, the highest Contact Center Senior Manager salary is in San Francisco, CA, where the Contact Center Senior Manager salary is 25.0% above. The lowest Contact Center Senior Manager salary is in Miami, FL, where the Contact Center Senior Manager salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Contact Center Senior Manager salary of your education level.
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About Plainview, Nebraska Plainview is a city in Pierce County, Nebraska, United States. It is part of the Norfolk, Nebraska Micropolitan Statistical Area. The population was 1....More
Plainview, Nebraska area prices were up 0.8% from a year ago View the Cost of Living in Plainview, Nebraska
Contact Center Senior Manager Salary in popular cities: Omaha, Lincoln, Bellevue
Skills associated with Contact Center Senior Manager: Strategic Planning, Customer Support Policies, Standards and Procedures, Call Center Operations, Call Center Management ...More
Salary estimation for Contact Center Senior Manager at companies like : Sewickley Valley Hospital, Queen Elizabeth University Hospital, City of Lodi Police Department