Customer Information Center Supervisor Salary in New Jersey

How much does a Customer Information Center Supervisor make in New Jersey? The average Customer Information Center Supervisor salary in New Jersey is $81,335 as of October 30, 2019, but the range typically falls between $72,911 and $85,847. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in New Jersey

About New Jersey    New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More

Skills Associated with Customer Information Center Supervisor: Performance Metrics, Real time Contact Traffic Control, Workforce Management Software, Real time Contact Volume Monitoring ...More

Salary estimation for Customer Information Center Supervisor at companies like : HCI GROUP INC, PRIMERICA INC, VERISK ANALYTICS INC

Jobs with a similar salary range to Customer Information Center Supervisor : Product Support

Job Description

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $84,013 Date Updated October 30, 2019
Location Bergenfield, NJ Avg. Salary $84,748 Date Updated October 30, 2019
Location Bloomfield, NJ Avg. Salary $84,822 Date Updated October 30, 2019
Location East Brunswick, NJ Avg. Salary $85,234 Date Updated October 30, 2019
Location Hoboken, NJ Avg. Salary $89,015 Date Updated October 30, 2019
Location Irvington, NJ Avg. Salary $84,013 Date Updated October 30, 2019
Location Lakewood, NJ Avg. Salary $83,790 Date Updated October 30, 2019
Location Middlesex, NJ Avg. Salary $82,541 Date Updated October 30, 2019
Location Passaic, NJ Avg. Salary $84,822 Date Updated October 30, 2019
Location Union, NJ Avg. Salary $84,013 Date Updated October 30, 2019
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