How much does a Customer Retention Manager make in Salem, OR? The average Customer Retention Manager salary in Salem, OR is $92,315 as of September 01, 2024, but the range typically falls between $82,412 and $106,408. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Retention Manager need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
2.
Inside Sales: Selling products or services remotely via phone, email, and other digital channels.
3.
Account Management: An Account Manager has the role of managing sales and relationships with particular customers. An Account Manager maintains existing relationships with clients so that the business they work for is continously successful.
Mastering certain skills can make the compensation of a Customer Retention Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Collaboration, you can get a 9% salary raise. If you are good at CRM, your salary will increase by 7%.If you are expert in Customer Success, your salary will rise by 5%.
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Job Description for Customer Retention Manager
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)...
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Job Openings for Customer Retention Manager
in Salem, OR
Manager III, Customer/Field Service Engineer (M3). Experienced in semiconductor manufacturing and wafer fab equipment. Key Responsibilities. Develops and m...
Manager III, Customer/Field Service Engineer (M3). Experienced in semiconductor manufacturing and wafer fab equipment. Key Responsibilities. Develops and m...
DescriptionThe Senior Manager, Member-Centric Analytics will lead a team of experienced Data Scientists to develop enterprise-wide business intelligence in...
San Francisco, California / Portland, Oregon / Seattle, WashingtonCustomer Success – CSM - US /Full-time /RemoteAs the Senior Manager of Customer Success i...
Manager III, Customer/Field Service Engineer (M3). Experienced in semiconductor manufacturing and wafer fab equipment. Key Responsibilities. Develops and m...
- 4 Days Ago
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
CEL-SCI CORP
Company Description
Fiscal Year Ended in 2023
What does a Customer Retention Manager do?
Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
Customer Retention Manager Pay Difference by Location
Customer Retention Manager salary varies from city to city.
Compared with national average salary of Customer Retention Manager, the highest Customer Retention Manager salary is in San Francisco, CA, where the Customer Retention Manager salary is 25.0% above.
The lowest Customer Retention Manager salary is in Miami, FL, where the Customer Retention Manager salary is 3.5% lower than national average salary.
Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river forms the boundary between Marion and Polk counties, and the city neighborhood of West Salem is in Polk County. Salem was founded in 1842, became the capital of the Oregon Territory in 1851, and was incorporated in 1857.
Salem had a population of 169,798 in 2017, making it the second-largest city in the state after Portland. Salem is a little under an hour's driving dis...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Browse Related Job Categories With Customer Retention Manager
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Retention Manager, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
82412
106408
92315
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
88838
120666
104339
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Manager in Salem, OR. The base salary for Customer Retention Manager ranges from $82,412 to $106,408 with the average base salary of $92,315. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $88,838 to $120,666 with the average total cash compensation of $104,339.
About Salem, Oregon Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley....More