How much does a Customer Retention Representative III make in Rhododendron, OR? The average Customer Retention Representative III salary in Rhododendron, OR is $50,124 as of April 24, 2024, but the range typically falls between $43,421 and $58,364. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Retention Representative III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Representative III Salary $37,318 Rhododendron,OR April 24, 2024
25th Percentile Customer Retention Representative III Salary $43,421 Rhododendron,OR April 24, 2024
50th Percentile Customer Retention Representative III Salary $50,124 Rhododendron,OR April 24, 2024
75th Percentile Customer Retention Representative III Salary $58,364 Rhododendron,OR April 24, 2024
90th Percentile Customer Retention Representative III Salary $65,866 Rhododendron,OR April 24, 2024
25% $43,421 10% $37,318 90% $65,866 75% $58,364 $50,124 50%(Median) Didn’t find job title? Click
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What skills does a Customer Retention Representative III need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Training and Development: The process of improving the job performance of an individual or group through structured and planned training sessions.

3.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Customer Service 18.57%
Training and Development 2.35%
Call Center 1.31%
Others 77.77%

Job Description for Customer Retention Representative III

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. The Customer Retention Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Retention Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Retention Representative III in Rhododendron, OR
  • Customer Service Representative III. Portland, OR. 12 Months. Pay Range: $20 to $25 per hour (based on experience, to be determined by manager after interv...
    - 3 Days Ago
  • Job title:- Customer Service Representative. Duration:- 12 months. Location:- Portland, OR 97266. Pay rate:- $20/hr - $25/hr on W2 without any benefits. Sh...
    - 2 Days Ago
  • The. Customer Success Manager, Lippincott Solutions. is responsible for driving the implementation of all Nursing Solutions products into existing and new ...
    - 2 Days Ago
  • Overview. Select Physical Therapy is seeking an outpatient Physical Therapist in South Hanover, PA. At Select Physical Therpay every physical therapist's j...
    - 19 Days Ago
  • Overview. Make your move to Alaska. Experience the midnight sun in the summer, a front-row seat to the northern lights in the winter, and the opportunity t...
    - 25 Days Ago

Career Path for Customer Retention Representative III

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Retention Representative III, the upper level is Customer Retention Supervisor and then progresses to Customer Retention Manager.

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Customer Retention Representative III salary varies from city to city. Compared with national average salary of Customer Retention Representative III, the highest Customer Retention Representative III salary is in San Francisco, CA, where the Customer Retention Representative III salary is 25.0% above. The lowest Customer Retention Representative III salary is in Miami, FL, where the Customer Retention Representative III salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Representative III, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
43421
58364
50124

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48547
64819
56595
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Rhododendron, OR. The base salary for Customer Retention Representative III ranges from $43,421 to $58,364 with the average base salary of $50,124. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,547 to $64,819 with the average total cash compensation of $56,595.
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For a real-time salary target, tell us more about your role in the four categories below.

43421
58364

 

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About Rhododendron, Oregon    Rhododendron is an unincorporated community in Clackamas County, Oregon, United States. It is located within the Mount Hood Corridor, between Governme....More

Rhododendron, Oregon  area prices were up 3.9% from a year ago    View the Cost of Living in Rhododendron, Oregon

Customer Retention Representative III Salary in popular cities: PortlandEugeneSalem

Skills associated with Customer Retention Representative III: Customer Retention, Customer Care, Customer Communications, Customer Lifecycle Management ...More

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