How much does a Customer Service Representative IV make in South Dakota? The average Customer Service Representative IV salary in South Dakota is $49,705 as of March 26, 2024, but the range typically falls between $44,930 and $55,453. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Representative IV Salary | $40,582 | SD | March 26, 2024 |
25th Percentile Customer Service Representative IV Salary | $44,930 | SD | March 26, 2024 |
50th Percentile Customer Service Representative IV Salary | $49,705 | SD | March 26, 2024 |
75th Percentile Customer Service Representative IV Salary | $55,453 | SD | March 26, 2024 |
90th Percentile Customer Service Representative IV Salary | $60,686 | SD | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Transportation: Refers to the mode of travel used to get from home to work most frequently. The transportation are bus, train, aeroplane, ship, car, etc while the mode of transportation refers to road, air, sea/ocean, etc.
Customer Service Representative IV responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Being a Customer Service Representative IV analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative IV may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Customer Service Representative IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Deadwood, SD | Avg. Salary $48,378 | Date Updated March 26, 2024 |
Location Pierre, SD | Avg. Salary $46,553 | Date Updated March 26, 2024 |
Location Watertown, SD | Avg. Salary $49,373 | Date Updated March 26, 2024 |
Location Aberdeen, SD | Avg. Salary $45,724 | Date Updated March 26, 2024 |
Location Agar, SD | Avg. Salary $45,724 | Date Updated March 26, 2024 |
Location Akaska, SD | Avg. Salary $45,724 | Date Updated March 26, 2024 |
Location Alcester, SD | Avg. Salary $49,042 | Date Updated March 26, 2024 |
Location Alexandria, SD | Avg. Salary $49,373 | Date Updated March 26, 2024 |
Location Allen, SD | Avg. Salary $48,378 | Date Updated March 26, 2024 |
Location Alpena, SD | Avg. Salary $47,549 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Representative IV, the upper level is Customer Service Team Leader and then progresses to Customer Service Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Client Service Specialist IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Service Representative IV salary of your education level.
Customer Service Representative IV salary varies from country to country. There are several factors that mainly impact the Customer Service Representative IV salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Representative IV salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Service Representative IV salary varies from category to category. Click below to see Customer Service Representative IV salary in different categories.
About South Dakota South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Nati....More
Skills associated with Customer Service Representative IV: Customer Support Policies, Standards and Procedures, Customer Interaction, Service Request Management Process, Inquiry Research/Response ...More
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