Customer Service Team Leader Salary in Delaware

How much does a Customer Service Team Leader make in Delaware? The average Customer Service Team Leader salary in Delaware is $54,059 as of January 20, 2020, but the range typically falls between $47,130 and $63,141. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $47,130 10% $40,821 90% $71,409 75% $63,141 $54,059 50%(Median)
Change Search Criteria

Job Description

Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Customer Service Team Leader.

Select a city to view specific salary and bonus information for Customer Service Team Leader

Loading results...
Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $54,821 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $54,842 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $54,934 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $54,934 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $54,715 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $54,934 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $55,042 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $53,802 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $54,739 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $55,042 Date Updated January 20, 2020
Job Openings for Customer Service Team Leader in Delaware
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst