How much does a Customer Service Team Leader make in Rhode Island? The average Customer Service Team Leader salary in Rhode Island is $54,860 as of July 27, 2020, but the range typically falls between $47,830 and $64,075. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $47,830 10% $41,429 90% $72,465 75% $64,075 $54,860 50%(Median)
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Job Description for Customer Service Team Leader

Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Customer Service Team Leader in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $55,016 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $55,120 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $55,120 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $55,094 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $54,808 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $55,607 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $55,068 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $54,791 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $55,120 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $55,615 Date Updated July 27, 2020
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