How much does a Customer Success Associate II make in Novi, MI? The average Customer Success Associate II salary in Novi, MI is $77,958 as of August 27, 2024, but the range typically falls between $68,663 and $88,173. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Success Associate II Salary | $60,200 | Novi,MI | August 27, 2024 |
25th Percentile Customer Success Associate II Salary | $68,663 | Novi,MI | August 27, 2024 |
50th Percentile Customer Success Associate II Salary | $77,958 | Novi,MI | August 27, 2024 |
75th Percentile Customer Success Associate II Salary | $88,173 | Novi,MI | August 27, 2024 |
90th Percentile Customer Success Associate II Salary | $97,474 | Novi,MI | August 27, 2024 |
What Should I Pay?
Customer Success Associate II acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate II ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate II coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Success Associate II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Success Associate II, the upper level is Customer Success Associate III and then progresses to Customer Success Associate IV.
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Customer Success Associate II salary varies from city to city. Compared with national average salary of Customer Success Associate II, the highest Customer Success Associate II salary is in San Francisco, CA, where the Customer Success Associate II salary is 25.0% above. The lowest Customer Success Associate II salary is in Miami, FL, where the Customer Success Associate II salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Success Associate I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate V | Experience 10 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Success Associate II salary of your education level.
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Includes base and annual incentives
About Novi, Michigan Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase ove....More
Novi, Michigan area prices were up 1.3% from a year ago View the Cost of Living in Novi, Michigan
Customer Success Associate II Salary in popular cities: Detroit, Grand Rapids, Warren
Skills associated with Customer Success Associate II: Customer Onboarding, Customer Satisfaction, Customer Relationship Management (CRM) software, Customer Engagement ...More
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