How much does a Field Service Engineer II make in Reddick, IL? The average Field Service Engineer II salary in Reddick, IL is $86,392 as of August 27, 2024, but the range typically falls between $78,065 and $95,894. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Field Service Engineer II Salary | $70,482 | Reddick,IL | August 27, 2024 |
25th Percentile Field Service Engineer II Salary | $78,065 | Reddick,IL | August 27, 2024 |
50th Percentile Field Service Engineer II Salary | $86,392 | Reddick,IL | August 27, 2024 |
75th Percentile Field Service Engineer II Salary | $95,894 | Reddick,IL | August 27, 2024 |
90th Percentile Field Service Engineer II Salary | $104,545 | Reddick,IL | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Repairing: To put something that is damaged, broken, or not working correctly, back into good condition or make it work again.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Skill | Salary | Demand |
---|---|---|
Leadership
|
$89,848 |
4%
|
Problem Solving
|
$88,984 |
3%
|
Technical Support
|
$88,984 |
3%
|
Troubleshooting
|
$88,120 |
2%
|
Microsoft Office
|
$88,120 |
2%
|
Innovation
|
$88,120 |
2%
|
What Should I Pay?
Field Service Engineer II provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Being a Field Service Engineer II identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Additionally, Field Service Engineer II develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Field Service Engineer II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Field Service Engineer II, the first career path typically starts with a Field Service Engineer III position, and then Field Service Engineer IV.
The second career path typically progresses to Power Systems Rental Operations Manager.
Additionally, the third career path typically starts with a Field Operations Supervisor position, and then progresses to Field Operations Supervisor, Sr..
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Field Service Engineer II salary varies from city to city. Compared with national average salary of Field Service Engineer II, the highest Field Service Engineer II salary is in San Francisco, CA, where the Field Service Engineer II salary is 25.0% above. The lowest Field Service Engineer II salary is in Miami, FL, where the Field Service Engineer II salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Field Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Engineer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Engineer III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Engineer IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Job Title Field Service Engineer V | Experience 10 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Field Service Engineer II salary of your education level.
Field Service Engineer II salary varies from country to country. There are several factors that mainly impact the Field Service Engineer II salary, including cost of living, economic conditions, market rates and legal differences. Click below to Field Service Engineer II salary of the other country.
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About Reddick, Illinois Reddick is a village in Kankakee County, Illinois, United States. A small portion of the village extends into Livingston County. The population was 16....More
Reddick, Illinois area prices were up 0.8% from a year ago View the Cost of Living in Reddick, Illinois
Field Service Engineer II Salary in popular cities: Chicago, Aurora, Rockford
Skills associated with Field Service Engineer II: Customer Support, Safety Compliance, Customer Training, On Site Preventive Maintenance ...More
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