How much does a Field Service Engineer II make in Stuarts Draft, VA? The average Field Service Engineer II salary in Stuarts Draft, VA is $77,312 as of September 01, 2024, but the range typically falls between $69,859 and $85,815. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.Â
What skills does a Field Service Engineer II need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Repairing: To put something that is damaged, broken, or not working correctly, back into good condition or make it work again.
3.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Mastering certain skills can make the compensation of a Field Service Engineer II higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Leadership, you can get a 4% salary raise. If you are good at Problem Solving, your salary will increase by 3%.If you are expert in Technical Support, your salary will rise by 3%.
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Job Description for Field Service Engineer II
Field Service Engineer II provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Being a Field Service Engineer II identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Additionally, Field Service Engineer II develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Field Service Engineer II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)...
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Job Openings for Field Service Engineer II
in Stuarts Draft, VA
Do you have the passion and creativity to solve the most challenging problems within one of Microsoft’s most critical and highly secure environments. We ar...
Microsoft has an exciting opportunity for a Systems Engineer II to join the Azure Silver and Sovereign Team as part of the Cloud Transfer Service (CTS) tea...
Summary The primary function of this role is to provide application deployment support on mobile devices (as needed) and configuration expertise during the...
R-00143057 Description We have an IMMEDIATE NEED for a Field Service Engineer to provide technical support for the installation, testing, and deployment of...
R-00143057 Description We have an IMMEDIATE NEED for a Field Service Engineer to provide technical support for the installation, testing, and deployment of...
- 5 Days Ago
Career Path for Field Service Engineer II
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Field Service Engineer II, the first career path typically starts with a Field Service Engineer III position, and then Field Service Engineer IV.
The second career path typically progresses to Power Systems Rental Operations Manager.
Additionally, the third career path typically starts with a Field Operations Supervisor position, and then progresses to Field Operations Supervisor, Sr..
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
CEL-SCI CORP
Company Description
Fiscal Year Ended in 2023
What does a Field Service Engineer II do?
Field Service Engineer II in Atlanta, GA
Understand customers' needs to best promote service contracts, services, and new equipment.
December 14, 2019
Field Service Engineer II in Johnstown, PA
You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists.
February 23, 2020
Field Service Engineer II in Boca Raton, FL
In related engineering/technical field or 5 + years related experience.
Field Service Engineer II Pay Difference by Location
Field Service Engineer II salary varies from city to city.
Compared with national average salary of Field Service Engineer II, the highest Field Service Engineer II salary is in San Francisco, CA, where the Field Service Engineer II salary is 25.0% above.
The lowest Field Service Engineer II salary is in Miami, FL, where the Field Service Engineer II salary is 3.5% lower than national average salary.
Stuarts Draft is a census-designated place (CDP) in Augusta County, Virginia, United States. The population was 9,235 at the 2010 census. It is part of the Staunton–Waynesboro Micropolitan Statistical Area. It has been called the "Warehouse capital of the U.S." because of the seven warehouse/factories including Target Corporation distribution (T-560), Hershey Chocolate of Virginia, McKee Foods, Hollister Inc, Nibco, Ply Gem, and Sayre factory. It also has a summer baseball league team; the "Stuarts Draft Diamondbacks" play in the Rockingham County Baseball League and are four-time RCBL champio...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Field Service Engineer II Salary by Global Country
Field Service Engineer II salary varies from country to country.
There are several factors that mainly impact the Field Service Engineer II salary, including cost of living, economic conditions, market rates and legal differences.
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Browse Related Job Categories With Field Service Engineer II
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Field Service Engineer II salary varies from category to category.
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Field Service Engineer II, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
69859
85815
77312
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
71708
88904
79694
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Field Service Engineer II in Stuarts Draft, VA. The base salary for Field Service Engineer II ranges from $69,859 to $85,815 with the average base salary of $77,312. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,708 to $88,904 with the average total cash compensation of $79,694.
About Stuarts Draft, Virginia Stuarts Draft is a census-designated place (CDP) in Augusta County, Virginia, United States. The population was 9,235 at the 2010 census. It is part o....More