How much does a Member Services Supervisor make in Albright, WV? The average Member Services Supervisor salary in Albright, WV is $62,245 as of September 01, 2024, but the range typically falls between $56,507 and $69,622. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Member Services Supervisor Salary | $51,284 | Albright,WV | September 01, 2024 |
25th Percentile Member Services Supervisor Salary | $56,507 | Albright,WV | September 01, 2024 |
50th Percentile Member Services Supervisor Salary | $62,245 | Albright,WV | September 01, 2024 |
75th Percentile Member Services Supervisor Salary | $69,622 | Albright,WV | September 01, 2024 |
90th Percentile Member Services Supervisor Salary | $76,338 | Albright,WV | September 01, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
Service Quality: Service quality is a measure of how an organization delivers its services compared to the expectations of its customers.
Skill | Salary | Demand |
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Problem Solving
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$74,071 |
19%
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Leadership
|
$72,204 |
16%
|
Leadership
|
$72,204 |
16%
|
Leadership
|
$72,204 |
16%
|
Leadership
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$72,204 |
16%
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What Should I Pay?
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Member Services Supervisor, the first career path typically starts with a Managed Care Supervisor position, and then progresses to Managed Care Finance Director.
Additionally, the second career path typically starts with a Member Services Manager position, and then progresses to Member Services Director.
Salary.com's CompAnalyst platform offers:
Member Services Supervisor salary varies from city to city. Compared with national average salary of Member Services Supervisor, the highest Member Services Supervisor salary is in San Francisco, CA, where the Member Services Supervisor salary is 25.0% above. The lowest Member Services Supervisor salary is in Miami, FL, where the Member Services Supervisor salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Library Services Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Member Education Coordinator | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Member Experience Specialist | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Member Services Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Member Services Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Member Services Supervisor salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Member Services Supervisor salary varies from category to category. Click below to see Member Services Supervisor salary in different categories.
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About Albright, West Virginia Albright is a town and former coal town in Preston County, West Virginia, United States, along the Cheat River. The population was 299 at the 2010 cen....More
Albright, West Virginia area prices were up 1.5% from a year ago View the Cost of Living in Albright, West Virginia
Member Services Supervisor Salary in popular cities: Charleston, Huntington, Parkersburg
Skills associated with Member Services Supervisor: HMO Member Services, Service Operations, Service Delivery, Staff Scheduling ...More
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