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Member Services Supervisor Salary in the United States

How much does a Member Services Supervisor make in the United States?

As of September 01, 2026, the average salary for a Member Services Supervisor in the United States is $61,021 per year, which breaks down to an hourly rate of $29.

However, a Member Services Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $75,575
  • Majority Range (25th-75th percentile): $53,704 to $68,639
  • Entry-Level (10th percentile): $47,042
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Member Services Supervisor Salaries

A Member Services Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Member Services Supervisor Salaries?

Experience is a primary driver of a Member Services Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Member Services Supervisor (0-3 years): $61,021
  • Member Services Manager (3-5 years): $94,486
  • Member Services Director (5+ years): $143,733
Job Role Years of Experience Average Salary
Member Services Supervisor0-3 years$61,021
Member Services Manager3-5 years$94,486
Member Services Director5+ years$143,733
View as Graph

How Do Member Services Supervisor Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Member Services Supervisors. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $67,562.
  • California: $67,306.
  • Massachusetts: $66,409.

Top Paying Cities for Member Services Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $76,966
  • San Francisco: $76,123
  • Oakland: $74,519

What Skills Can Increase a Member Services Supervisor's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 28.17% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Branch Operations (Mentioned in 1.25% Job Postings): Branch operations means any business operations of a branch captive insurance company in this State.
  • Business Model (Mentioned in 0.94% Job Postings): The term business model refers to a company's plan for making a profit. It identifies the products or services the business plans to sell, its identified target market, and any anticipated expenses.
Skills Demand Percentage
Customer Service 28.17%
Branch Operations 1.25%
Business Model 0.94%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Member Services Supervisor's salary.

  • Business Development: Can increase your salary by up to 29%.
  • Mortgage Loans: Can increase your salary by up to 28%.
  • Internal Control: Can increase your salary by up to 27%.
Skill Salary Salary % Increase
Business Development $78,717
29%
Mortgage Loans $78,107
28%
Internal Control $77,497
27%
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Member Services Supervisor Salary by Company Size: Startups vs. Enterprise

Member Services Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $65,778. While startup companies pay approximate $55,808.

Member Services Supervisor Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $55,808
Growth Stage 51~500 $58,989
Established 501~5000 $63,548
Enterprise 5000+ $65,778

Member Services Supervisor Salary by Industry: Top Paying Sectors

For Member Services Supervisor roles, the industry you choose can impact your earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Insurance, offers compensation 20% above the average. Conversely, Member Services Supervisor positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Member Services Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Member Services Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Insurance$73,225$35.020%
Healthcare$67,123$32.010%

How Education impacts a Member Services Supervisor's Salary?

Your level of education can impact your salary potential. While many Member Services Supervisor enter the field with a Bachelor's Degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Member Services Supervisor with a Bachelor's Degree is between $64,108 and $67,760.

Member Services Supervisor Salaries by Degree Level

Typical Education for Member Services Supervisor
Degree Level % of user with this level of education
No Diploma 20.0%
High School 20.0%
Associates 0.0%
Bachelors 80.0%
Masters 0.0%
Doctorate 0.0%
View as Graph

Member Services Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Member Services Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$53,704
Average $61,021/year
$68,639
$4,475
Average $5,085/month
$5,720
$1,033
Average $1,173/week
$1,320
$26
Average $29/hour
$33
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $68,639 $5,720 $1,320 $33
Average $61,021 $5,085 $1,173 $29
25th Percentile $53,704 $4,475 $1,033 $26

Member Services Supervisor Salary Growth & Career Path

Member Services Supervisor

Next Role

Advancement

For a Member Services Supervisor, the most direct path to higher earnings is advancing to the Member Services Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $94,486 - a projected growth of 55% over your current level.

Most common benefits for Member Services Supervisor

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Member Services Supervisor

Here are companies hiring for Member Services Supervisor and their salaries, click below for more details.

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FAQ about Member Services Supervisor

1. Where can a Member Services Supervisor earn the most?

A Member Services Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Supervisor earns the most in San Jose, CA, where the annual salary of a Member Services Supervisor is $76,966.

2. What is the highest pay for Member Services Supervisor?

The highest pay for Member Services Supervisor is $75,575.

3. What is the lowest pay for Member Services Supervisor?

The lowest pay for Member Services Supervisor is $47,042.

4. What are the responsibilities of Member Services Supervisor?

Supervises the team responsible for providing customer service to healthcare plan members. Explains coverage details, confirms eligibility, verifies claim status, and may resolve billing issues. Directs patients to in-network doctors and explains the authorization process for specialized care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Maintains confidentiality per HIPAA guidelines. May require an associate degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

5. What industry pays the highest salary for Member Services Supervisor?

The Insurance industry offers the highest average compensation for Member Services Supervisor roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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