Merchant Card Customer Service Representative II Salary in District of Columbia

How much does a Merchant Card Customer Service Representative II make in District of Columbia? The average Merchant Card Customer Service Representative II salary in District of Columbia is $44,513 as of January 20, 2020, but the range typically falls between $40,148 and $53,187. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $40,148 10% $36,175 90% $61,084 75% $53,187 $44,513 50%(Median)
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Job Description

Merchant Card Customer Service Representative II provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative II assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative II may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative II has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Merchant Card Customer Service Representative II typically requires 3-5 years of related experience, or may have 2 years experience with additional training or certification. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $44,289 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $44,289 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $44,289 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $44,289 Date Updated January 20, 2020
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