As of March 01, 2025, the average annual salary for a Resident Field Technician in Salem, MA is $76,907. According to Salary.com, salaries can range from a low of $54,934 to a high of $103,196, with most professionals earning between $65,405 and $90,668.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $81,026 | $6,752 | $1,558 | $39 |
| Average | $68,728 | $5,727 | $1,322 | $33 |
| 25th Percentile | $58,450 | $4,871 | $1,124 | $28 |
An entry-level Resident Field Technician with under 1 year experience makes about $73,874. With less than 2 years of experience, a mid-level Resident Field Technician makes around $76,312. After 2-4 years, the Resident Field Technician pay rises to about $81,987. Those senior Resident Field Technician with 5-8 years of experience earn roughly $82,595, and those Resident Field Technician having 8 years or more experience are expected to earn about $83,000 on average.
| Levels | Salary |
|---|---|
| Entry Level Resident Field Technician | $73,874 |
| Intermediate Level Resident Field Technician | $76,312 |
| Senior Level Resident Field Technician | $81,987 |
| Specialist Level Resident Field Technician | $82,595 |
| Expert Level Resident Field Technician | $83,000 |
| Entry Level | 7% |
| Mid Level | 11% |
| Senior Level | 19% |
| Top Level | 20% |
| Experienced | 21% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Background Check: A background check or background investigation is a review of a potential employee's criminal, commercial and financial records. The goal of background checks is to ensure the safety and security of the employees in the organisation
| Skill | Salary | Demand |
|---|---|---|
|
Project Management
|
$79,983 |
4%
|
|
Technical Services
|
$79,214 |
3%
|
|
Calibration
|
$79,214 |
3%
|
|
Networking
|
$79,214 |
3%
|
|
Verbal Communication
|
$79,214 |
3%
|
|
Customer Support
|
$79,214 |
3%
|
