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Retail Store Customer Service Representative Salary in Appleton, WI

How much does a Retail Store Customer Service Representative make in Appleton, WI?

As of July 01, 2026, the average salary for a Retail Store Customer Service Representative in Appleton, WI is $34,110 per year, which breaks down to an hourly rate of $16.

However, a Retail Store Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $38,777
  • Majority Range (25th-75th percentile): $31,902 to $36,553
  • Entry-Level (10th percentile): $29,892
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View as table View as graph 25% $31,902 10% $29,892 90% $38,777 75% $36,553 $34,110 50%(Median) Didn’t find job title? Click

Retail Store Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $36,553 $3,046 $703 $18
Average $34,110 $2,843 $656 $16
25th Percentile $31,902 $2,659 $614 $15
Check out Retail Store Customer Service Representative Job Openings in Appleton, WI
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Key Factors That Influence Retail Store Customer Service Representative Salaries

A Retail Store Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Retail Store Customer Service Representative Salaries?

Experience is a primary driver of a Retail Store Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Retail Store Customer Service Representative (0-1 years): $34,110
  • Retail Sales Staff (1-3 years): $38,129
  • Retail Third Keyholder (3-5 years): $42,335
Job Role Years of Experience Average Salary
Retail Store Customer Service Representative0-1 years$34,110
Retail Sales Staff1-3 years$38,129
Retail Third Keyholder3-5 years$42,335
$34,110 Retail St...
$38,129 Retail Sa...
$42,335 Retail Th...
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What Am I Worth?

Top Paying Cities for Retail Store Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $44,468
  • San Francisco: $43,982
  • Oakland: $43,055

What Skills Can Increase a Retail Store Customer Service Representative's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 27.16% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Pricing (Mentioned in 1.99% Job Postings): Pricing is a process of fixing the value that a manufacturer will receive in the exchange of services and goods.
  • Store Management (Mentioned in 1.06% Job Postings): Store management is the activity of running and monitoring all operations in a store. Its main responsibilities include working with employees, creating work schedules, communicating with suppliers, and dealing with customer complaints.
See More Skills
Skills Demand Percentage
Customer Service 27.16%
Pricing 1.99%
Store Management 1.06%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Retail Store Customer Service Representative's salary.
  • Delegation: Can increase your salary by up to 29%.
  • Building Relationships: Can increase your salary by up to 25%.
  • Gathering Information: Can increase your salary by up to 23%.
Skill Salary Salary % Increase
Delegation
 $44,002
29%
Building Relationships
 $42,638
25%
Gathering Information
 $41,956
23%
Listening
 $40,250
18%
Written Communication
 $39,568
16%
Store Management
 $37,862
11%
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Retail Store Customer Service Representative Salary by Company Size: Startups vs. Enterprise

Retail Store Customer Service Representative salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $37,551. While startup companies pay approximate $31,660.

Retail Store Customer Service Representative Salary by Company Size

Company Size Employees Average Salary
Startup1~50$31,660
Growth Stage51~500$33,515
Established501~5000$36,236
Enterprise5000+$37,551

Retail Store Customer Service Representative Salary by Industry: Top Paying Sectors

For Retail Store Customer Service Representative roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Insurance sectors offer the strongest compensation, at 20% above the average. In contrast, Retail Store Customer Service Representative positions in Hospitality & Leisure or Media typically offer lower base pay, as these industries often view Retail Store Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a Retail Store Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$40,932$20.020%
Insurance$37,521$18.010%

Retail Store Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Retail Store Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$31,902
Average $34,110/year
$36,553
$2,659
Average $2,843/month
$3,046
$614
Average $656/week
$703
$15
Average $16/hour
$18
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $36,553 $3,046 $703 $18
Average $34,110 $2,843 $656 $16
25th Percentile $31,902 $2,659 $614 $15

Retail Store Customer Service Representative Salary Growth & Career Path

Retail Store Customer Service Representative
Retail Sales Staff
Retail Third Keyholder

For a Retail Store Customer Service Representative, the most direct path to higher earnings is advancing to the Retail Sales Staff role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $38,129 - a projected growth of 12% over your current level.

Salaries of jobs related to Retail Store Customer Service Representative

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Cost of Living In Appleton, WI

Cost of Living in Appleton, WI is
-0.8% Lower
than the National Average

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