How much does a Software Support Engineer II make in Greenville, NC? The average Software Support Engineer II salary in Greenville, NC is $91,135 as of September 01, 2024, but the range typically falls between $75,354 and $103,598. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Software Support Engineer II Salary | $60,986 | Greenville,NC | September 01, 2024 |
25th Percentile Software Support Engineer II Salary | $75,354 | Greenville,NC | September 01, 2024 |
50th Percentile Software Support Engineer II Salary | $91,135 | Greenville,NC | September 01, 2024 |
75th Percentile Software Support Engineer II Salary | $103,598 | Greenville,NC | September 01, 2024 |
90th Percentile Software Support Engineer II Salary | $114,946 | Greenville,NC | September 01, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Computer Science: Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
Linux: Managing a system's hardware and resources using a Unix-like open-source operating system.
Skill | Salary | Demand |
---|---|---|
Collaboration
|
$94,780 |
4%
|
Computer Science
|
$93,869 |
3%
|
Customer Support
|
$93,869 |
3%
|
Leadership
|
$92,957 |
2%
|
Communication Skills
|
$92,957 |
2%
|
Written Communication
|
$92,046 |
1%
|
What Should I Pay?
Software Support Engineer II troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer II escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer II typically reports to a supervisor or manager. To be a Software Support Engineer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Software Support Engineer II.
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Software Support Engineer II, the first career path typically starts with an Aircraft Support Engineer III position, and then Aircraft Support Engineer IV.
The second career path typically starts with an Aerospace Maintenance Engineer III position, and then progresses to Aerospace Maintenance Engineer IV.
Additionally, the third career path typically starts with a Software Support Engineer III position, and then progresses to Software Support Manager.
Salary.com's CompAnalyst platform offers:
Software Support Engineer II salary varies from city to city. Compared with national average salary of Software Support Engineer II, the highest Software Support Engineer II salary is in San Francisco, CA, where the Software Support Engineer II salary is 25.0% above. The lowest Software Support Engineer II salary is in Miami, FL, where the Software Support Engineer II salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Commercial Software Engineer II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Software Architect II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Software Engineer I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Software Engineer II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Software Engineer III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Software Support Engineer II salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Software Support Engineer II salary varies from category to category. Click below to see Software Support Engineer II salary in different categories.
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About Greenville, North Carolina Greenville is the county seat and the most populous city in Pitt County, North Carolina, United States; the principal city of the Greenville metropoli....More
Greenville, North Carolina area prices were up 1.5% from a year ago View the Cost of Living in Greenville, North Carolina
Software Support Engineer II Salary in popular cities: Charlotte, Raleigh, Greensboro
Skills associated with Software Support Engineer II: Problem Management, Technical Troubleshooting, Workaround Development, Solution Delivery ...More
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