As of April 01, 2025, the average annual salary for a Software Support Manager in Greenville, NC is $123,359. According to Salary.com, salaries can range from a low of $102,909 to a high of $142,840, with most professionals earning between $112,655 and $133,556.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $133,556 | $11,130 | $2,568 | $64 |
| Average | $123,359 | $10,280 | $2,372 | $59 |
| 25th Percentile | $112,655 | $9,388 | $2,166 | $54 |
An entry-level Software Support Manager with under 1 year experience makes about $119,365. With less than 2 years of experience, a mid-level Software Support Manager makes around $119,844. After 2-4 years, the Software Support Manager pay rises to about $120,643. Those senior Software Support Manager with 5-8 years of experience earn roughly $122,560, and those Software Support Manager having 8 years or more experience are expected to earn about $126,403 on average.
| Levels | Salary |
|---|---|
| Entry Level Software Support Manager | $119,365 |
| Intermediate Level Software Support Manager | $119,844 |
| Senior Level Software Support Manager | $120,643 |
| Specialist Level Software Support Manager | $122,560 |
| Expert Level Software Support Manager | $126,403 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 5% |
| Top Level | 3% |
| Experienced | 0% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Scrum: Using an agile process for managing the lifecycle development of software products.
SQL: Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).
| Skill | Salary | Demand |
|---|---|---|
|
Machine Learning
|
$143,096 |
16%
|
|
Code Review
|
$140,629 |
14%
|
|
Software Development Life Cycle
|
$138,162 |
12%
|
|
Software Engineering
|
$138,162 |
12%
|
|
AWS
|
$138,162 |
12%
|
|
Java
|
$136,928 |
11%
|
