How much does a Technical Customer Support Manager make in Alder, MT? The average Technical Customer Support Manager salary in Alder, MT is $100,162 as of April 24, 2024, but the range typically falls between $87,839 and $113,972. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Manager Salary $76,619 Alder,MT April 24, 2024
25th Percentile Technical Customer Support Manager Salary $87,839 Alder,MT April 24, 2024
50th Percentile Technical Customer Support Manager Salary $100,162 Alder,MT April 24, 2024
75th Percentile Technical Customer Support Manager Salary $113,972 Alder,MT April 24, 2024
90th Percentile Technical Customer Support Manager Salary $126,545 Alder,MT April 24, 2024
25% $87,839 10% $76,619 90% $126,545 75% $113,972 $100,162 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Technical Customer Support Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.

2.

Use Cases: A use case is a written description of how users will perform tasks on your website. It is a methodology used in system analysis to identify, clarify and organize system requirements.

3.

Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

Project Management 5.74%
Use Cases 1.12%
Supply Chain 1.62%
Others 91.52%

Job Description for Technical Customer Support Manager

Technical Customer Support Manager manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Being a Technical Customer Support Manager implements processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Manager makes recommendations for changes to products or services based on customer feedback and requests. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Technical Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Technical Customer Support Manager.

Salary.com job board provides millions of Technical Customer Support Manager information for you to search for. Click on search button below to see Technical Customer Support Manager job openings or enter a new job title here.

Job Openings for Technical Customer Support Manager in Alder, MT

Career Path for Technical Customer Support Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Manager, the upper level is Technical Customer Support Senior Manager and then progresses to Technical Customer Support Director.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Technical Customer Support Manager salary varies from city to city. Compared with national average salary of Technical Customer Support Manager, the highest Technical Customer Support Manager salary is in San Francisco, CA, where the Technical Customer Support Manager salary is 25.0% above. The lowest Technical Customer Support Manager salary is in Miami, FL, where the Technical Customer Support Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
87839
113972
100162

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
93977
125870
108366
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Manager in Alder, MT. The base salary for Technical Customer Support Manager ranges from $87,839 to $113,972 with the average base salary of $100,162. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,977 to $125,870 with the average total cash compensation of $108,366.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

87839
113972

 

Step 3 of 3

How much should you be paid?

About Alder, Montana    Alder is a census-designated place (CDP) in Madison County, Montana, United States. The population was 116 at the 2000 census. Alder takes its name fr....More

Alder, Montana  area prices were up 3.1% from a year ago    View the Cost of Living in Alder, Montana

Technical Customer Support Manager Salary in popular cities: BillingsGreat FallsMissoula

Skills associated with Technical Customer Support Manager: Customer Support, Customer Support Policies, Standards and Procedures, Remote Support, Product Support ...More

Recently searched related titles: Technical Fellow

Recently searched related titles: Technical Services Manager, Customer Support Operations Manager, Manager Of Customer Support

Jobs with a similar salary range to Technical Customer Support Manager : Customer Delivery Manager

Salary estimation for Technical Customer Support Manager at companies like : Branchburg Public Schools, Kentucky Army National Guard - National Guard Oms, Www Starbarbershop