How much does a Technical Customer Support Manager make in East Elmhurst, NY? The average Technical Customer Support Manager salary in East Elmhurst, NY is $134,825 as of August 27, 2024, but the range typically falls between $118,237 and $153,411. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Manager Salary | $103,134 | East Elmhurst,NY | August 27, 2024 |
25th Percentile Technical Customer Support Manager Salary | $118,237 | East Elmhurst,NY | August 27, 2024 |
50th Percentile Technical Customer Support Manager Salary | $134,825 | East Elmhurst,NY | August 27, 2024 |
75th Percentile Technical Customer Support Manager Salary | $153,411 | East Elmhurst,NY | August 27, 2024 |
90th Percentile Technical Customer Support Manager Salary | $170,332 | East Elmhurst,NY | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
Use Cases: A use case is a written description of how users will perform tasks on your website. It is a methodology used in system analysis to identify, clarify and organize system requirements.
Skill | Salary | Demand |
---|---|---|
Project Management
|
$141,567 |
5%
|
Collaboration
|
$141,567 |
5%
|
Customer Satisfaction
|
$141,567 |
5%
|
Continuous Improvement
|
$141,567 |
5%
|
Customer Support
|
$140,219 |
4%
|
Communication Skills
|
$140,219 |
4%
|
What Should I Pay?
Technical Customer Support Manager manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Being a Technical Customer Support Manager implements processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Manager makes recommendations for changes to products or services based on customer feedback and requests. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Technical Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Technical Customer Support Manager.
Salary.com job board provides millions of Technical Customer Support Manager information for you to search for. Click on search button below to see Technical Customer Support Manager job openings or enter a new job title here.
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Manager, the upper level is Technical Customer Support Senior Manager and then progresses to Technical Customer Support Director.
Salary.com's CompAnalyst platform offers:
Technical Customer Support Manager salary varies from city to city. Compared with national average salary of Technical Customer Support Manager, the highest Technical Customer Support Manager salary is in San Francisco, CA, where the Technical Customer Support Manager salary is 25.0% above. The lowest Technical Customer Support Manager salary is in Miami, FL, where the Technical Customer Support Manager salary is 3.5% lower than national average salary.
City, State | Compared to national average |
---|---|
City, State San Francisco, CA |
Compared to national average
|
City, State Washington, DC |
Compared to national average
|
City, State Miami, FL |
Compared to national average
|
City, State Chicago, IL |
Compared to national average
|
City, State Boston, MA |
Compared to national average
|
City, State New York, NY |
Compared to national average
|
City, State Dallas, TX |
Compared to national average
|
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Manager salary of your education level.
Technical Customer Support Manager salary varies from country to country. There are several factors that mainly impact the Technical Customer Support Manager salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Customer Support Manager salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Technical Customer Support Manager salary varies from category to category. Click below to see Technical Customer Support Manager salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
About East Elmhurst, New York East Elmhurst is a middle-class neighborhood in the northwest section of the New York City borough of Queens, in the United States. It is located east....More
East Elmhurst, New York area prices were up 1.6% from a year ago View the Cost of Living in East Elmhurst, New York
Technical Customer Support Manager Salary in popular cities: New York, Buffalo, Rochester
Skills associated with Technical Customer Support Manager: Remote Support, Escalation Management, Technical Support, Customer Relationship Management (CRM) software ...More
Recently searched related titles: Technical Fellow
Recently searched related titles: Technical Services Manager, Customer Support Operations Manager, Manager Of Customer Support
Jobs with a similar salary range to Technical Customer Support Manager : Customer Delivery Manager
Salary estimation for Technical Customer Support Manager at companies like : Branchburg Public Schools, Kentucky Army National Guard - National Guard Oms, Www Starbarbershop