Technical Customer Support Manager Salary in Sturgis, South Dakota

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Technical Customer Support Manager Salary in Sturgis, SD

How much does a Technical Customer Support Manager make in Sturgis, SD? The average Technical Customer Support Manager salary in Sturgis, SD is $101,351 as of August 27, 2024, but the range typically falls between $88,881 and $115,322. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Technical Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Manager Salary $77,527 Sturgis,SD August 27, 2024
25th Percentile Technical Customer Support Manager Salary $88,881 Sturgis,SD August 27, 2024
50th Percentile Technical Customer Support Manager Salary $101,351 Sturgis,SD August 27, 2024
75th Percentile Technical Customer Support Manager Salary $115,322 Sturgis,SD August 27, 2024
90th Percentile Technical Customer Support Manager Salary $128,042 Sturgis,SD August 27, 2024
25% $88,881 10% $77,527 90% $128,042 75% $115,322 $101,351 50%(Median) Didn’t find job title? Click
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Check out Technical Customer Support Manager Job Openings in Sturgis, South Dakota

Technical Support Specialist

TeamSoft - Sioux Falls, SD

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Dairy Technical Support Specialist

Lakes Inc. - Sioux Falls, SD

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Customer Support & Training 22

Intuitive Surgical, Inc. - Sioux Falls, SD

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What skills does a Technical Customer Support Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.

2.

Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

3.

Use Cases: A use case is a written description of how users will perform tasks on your website. It is a methodology used in system analysis to identify, clarify and organize system requirements.

See More Skills
Project Management 5.74%
Supply Chain 1.62%
Use Cases 1.12%
Others 91.52%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Technical Customer Support Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Project Management, you can get a 5% salary raise. If you are good at Collaboration, your salary will increase by 5%. If you are expert in Customer Satisfaction, your salary will rise by 5%.
Skill Salary Demand
Project Management
 $106,418
5%
Collaboration
 $106,418
5%
Customer Satisfaction
 $106,418
5%
Continuous Improvement
 $106,418
5%
Customer Support
 $105,405
4%
Communication Skills
 $105,405
4%
Get Latest Data
Last Updated on August 27, 2024

What Should I Pay?

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Job Description for Technical Customer Support Manager

Technical Customer Support Manager manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Being a Technical Customer Support Manager implements processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Manager makes recommendations for changes to products or services based on customer feedback and requests. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Technical Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Technical Customer Support Manager information for you to search for. Click on search button below to see Technical Customer Support Manager job openings or enter a new job title here.

Job Openings for Technical Customer Support Manager in Sturgis, SD
  • TeamSoft - Sioux Falls, SD
    We are seeking a 1st Level Help Desk Technician for a temporary role (approximately 90 days). The role involves answering customer calls, responding to ser...
    - 3 Days Ago
  • Lakes Inc. - Sioux Falls, SD
    Dairy Technical Support Specialist. Opened Recently Location Sioux Falls, South Dakota, United States of America Category Leadership & Strategic Business D...
    - 3 Days Ago
  • Intuitive Surgical, Inc. - Sioux Falls, SD
    Customer Support & Training ( 21) jobs * Customer Support & Training. Location Sunnyvale, California, United States Category Customer Support & Training Jo...
    - 3 Days Ago
  • CSL Plasma Inc. - , SD
    Customer Service - Donor Support Technician. United States of America R-163227 2015 CSL Plasma **Job Description. Job Description Job Description Summary R...
    - 4 Days Ago
  • Department Of The Treasury - Aberdeen, SD
    Summary. Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT ...
    - 1 Day Ago

Career Path for Technical Customer Support Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Manager, the upper level is Technical Customer Support Senior Manager and then progresses to Technical Customer Support Director.

Technical Customer Support Manager
Technical Customer Support Senior Manager
Technical Customer Support Director
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Technical Customer Support Manager Pay Difference by Location

Technical Customer Support Manager salary varies from city to city. Compared with national average salary of Technical Customer Support Manager, the highest Technical Customer Support Manager salary is in San Francisco, CA, where the Technical Customer Support Manager salary is 25.0% above. The lowest Technical Customer Support Manager salary is in Miami, FL, where the Technical Customer Support Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
88881
115322
101351

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
95091
127362
109651
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Manager in Sturgis, SD. The base salary for Technical Customer Support Manager ranges from $88,881 to $115,322 with the average base salary of $101,351. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $95,091 to $127,362 with the average total cash compensation of $109,651.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

88881
115322

 

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How much should you be paid?

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About Sturgis, South Dakota    Sturgis is a city in Meade County, South Dakota, United States. The population was 6,627 as of the 2010 census. It is the county seat of Meade County ....More

Sturgis, South Dakota  area prices were up 0.8% from a year ago    View the Cost of Living in Sturgis, South Dakota

Technical Customer Support Manager Salary in popular cities: Sioux Falls, Rapid City, Aberdeen

Skills associated with Technical Customer Support Manager: Remote Support, Escalation Management, Technical Support, Customer Relationship Management (CRM) software ...More

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