How much does a Technical Customer Support Representative I make in Adamant, VT? The average Technical Customer Support Representative I salary in Adamant, VT is $38,915 as of September 01, 2024, but the range typically falls between $35,152 and $43,135. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Technical Customer Support Representative I need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Preventative Maintenance: Developing and implementing maintenance strategies to increase equipment life expectancy and avoid unplanned downtime.
3.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Mastering certain skills can make the compensation of a Technical Customer Support Representative I higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Technical Support, you can get a 5% salary raise. If you are good at Troubleshooting, your salary will increase by 5%.If you are expert in Written Communication, your salary will rise by 4%.
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Job Description for Technical Customer Support Representative I
Technical Customer Support Representative I provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative I provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)...
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Job Openings for Technical Customer Support Representative I
in Adamant, VT
AllSTEM Connections is hiring for one of our prestigious client. Please make a note of the details below and Kindly apply if you would like to pursue this ...
Customer Service Support Representative. Williston, VT. Full-Time. Customer Service Support Representative. We are looking for a Customer Service Support R...
Customer Service Support Representative. Williston, VT. Full-Time. Customer Service Support Representative. We are looking for a Customer Service Support R...
AllSTEM Connections is hiring for one of our prestigious client. Please make a note of the details below and Kindly apply if you would like to pursue this ...
AllSTEM Connections is hiring for one of our prestigious client. Please make a note of the details below and Kindly apply if you would like to pursue this ...
- 3 Days Ago
Career Path for Technical Customer Support Representative I
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Representative I, the first career path typically progresses to Technical Communicator.
Additionally, the second career path typically starts with a Technical Customer Support Representative II position, and then progresses to Technical Customer Support Team Leader.
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
CEL-SCI CORP
Company Description
Fiscal Year Ended in 2023
What does a Technical Customer Support Representative I do?
Technical Customer Support Representative I in Greensboro, NC
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
December 27, 2019
Technical Customer Support Representative I in Baton Rouge, LA
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand.
Technical Customer Support Representative I Pay Difference by Location
Technical Customer Support Representative I salary varies from city to city.
Compared with national average salary of Technical Customer Support Representative I, the highest Technical Customer Support Representative I salary is in San Francisco, CA, where the Technical Customer Support Representative I salary is 25.0% above.
The lowest Technical Customer Support Representative I salary is in Miami, FL, where the Technical Customer Support Representative I salary is 3.5% lower than national average salary.
Adamant is a small, unincorporated community in the town of Calais, Vermont in Washington County, Vermont in the central part of the state.
The village is situated on the town line between Calais to the north and East Montpelier to the south. There is no true boundary to define the village, and as such, there is great debate as to what constitutes residence. This is, however, purely theoretical as there is no legal, governmental or commercial status associated with residence. The debate has given rise to the common aphorism that, "Adamant is a state of mind".
The village was originally known ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Similar Jobs to Technical Customer Support Representative I
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Representative I salary of your education level.
Technical Customer Support Representative I Salary by Global Country
Technical Customer Support Representative I salary varies from country to country.
There are several factors that mainly impact the Technical Customer Support Representative I salary, including cost of living, economic conditions, market rates and legal differences.
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Browse Related Job Categories With Technical Customer Support Representative I
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Technical Customer Support Representative I salary varies from category to category.
Click below to see Technical Customer Support Representative I salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Technical Customer Support Representative I, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
35152
43135
38915
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
35591
43843
39523
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Representative I in Adamant, VT. The base salary for Technical Customer Support Representative I ranges from $35,152 to $43,135 with the average base salary of $38,915. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,591 to $43,843 with the average total cash compensation of $39,523.
About Adamant, Vermont Adamant is a small, unincorporated community in the town of Calais, Vermont in Washington County, Vermont in the central part of the state.
The villag....More