How much does a Technical Customer Support Specialist III make in Idaho? The average Technical Customer Support Specialist III salary in Idaho is $82,192 as of March 26, 2024, but the range typically falls between $70,196 and $95,409. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Specialist III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Specialist III Salary $59,274 ID March 26, 2024
25th Percentile Technical Customer Support Specialist III Salary $70,196 ID March 26, 2024
50th Percentile Technical Customer Support Specialist III Salary $82,192 ID March 26, 2024
75th Percentile Technical Customer Support Specialist III Salary $95,409 ID March 26, 2024
90th Percentile Technical Customer Support Specialist III Salary $107,442 ID March 26, 2024
25% $70,196 10% $59,274 90% $107,442 75% $95,409 $82,192 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Specialist III need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

3.

CSS: Cascading Style Sheets is a style sheet language used for describing the presentation of a document written in a markup language such as HTML or XML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.

Customer Service 19.41%
Microsoft Office 1.44%
CSS 1.06%
Others 78.09%

Job Description for Technical Customer Support Specialist III

Technical Customer Support Specialist III responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist III utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist III records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Customer Support Specialist III typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Specialist III in Idaho
  • Customer Service / Technical Support Representative (Remote) at Concentrix in Boise, Idaho, United States Job Description Job Title: Customer Service / Tec...
    - 3 Days Ago
  • Assistant Project Engineer/Technical Support Specialist at Power Engineers in Boise, Idaho, United States Job Description Assistant Project Engineer/Techni...
    - 3 Days Ago
  • Branch Support Specialist (Customer Service). CAROUSEL_PARAGRAPH. Coeur D'Alene, Idaho. Full-time. Full-time. Onsite. Commensurate with Experience. 15862. ...
    - 2 Days Ago
  • Job Description. Job Description. POSITION. Refrigeration Technical Support Specialist. STATUS. Full-Time Exempt. ABOUT US. Founded in 2006, Jo
    - Just Posted
  • Job Description. Job Description. MicroTech Systems is looking for a Technical Support Specialist to join our team in our Boise, Idaho office. This person ...
    - 4 Days Ago

Select a city to view specific salary and bonus information for Technical Customer Support Specialist III

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Location Avg. Salary Date Updated
Location Aberdeen, ID Avg. Salary $75,233 Date Updated March 26, 2024
Location Ahsahka, ID Avg. Salary $89,152 Date Updated March 26, 2024
Location Albion, ID Avg. Salary $76,466 Date Updated March 26, 2024
Location Almo, ID Avg. Salary $76,466 Date Updated March 26, 2024
Location American Falls, ID Avg. Salary $75,233 Date Updated March 26, 2024
Location Arbon, ID Avg. Salary $75,233 Date Updated March 26, 2024
Location Arco, ID Avg. Salary $76,995 Date Updated March 26, 2024
Location Arimo, ID Avg. Salary $75,233 Date Updated March 26, 2024
Location Ashton, ID Avg. Salary $89,152 Date Updated March 26, 2024
Location Athol, ID Avg. Salary $89,152 Date Updated March 26, 2024

Career Path for Technical Customer Support Specialist III

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Specialist III, the upper level is Technical Customer Support Specialist IV and then progresses to Technical Customer Support Team Leader.

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Technical Customer Support Specialist III Salary in Idaho
Technical Customer Support Specialist III Salary Graph, Regional Distribution and Summary