How much does a Technical Customer Support Specialist IV make in Amherstdale, WV? The average Technical Customer Support Specialist IV salary in Amherstdale, WV is $98,764 as of September 01, 2024, but the range typically falls between $86,316 and $112,113. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Specialist IV Salary | $74,983 | Amherstdale,WV | September 01, 2024 |
25th Percentile Technical Customer Support Specialist IV Salary | $86,316 | Amherstdale,WV | September 01, 2024 |
50th Percentile Technical Customer Support Specialist IV Salary | $98,764 | Amherstdale,WV | September 01, 2024 |
75th Percentile Technical Customer Support Specialist IV Salary | $112,113 | Amherstdale,WV | September 01, 2024 |
90th Percentile Technical Customer Support Specialist IV Salary | $124,267 | Amherstdale,WV | September 01, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
CSS: Cascading Style Sheets is a style sheet language used for describing the presentation of a document written in a markup language such as HTML or XML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.
Skill | Salary | Demand |
---|---|---|
Collaboration
|
$101,727 |
3%
|
Troubleshooting
|
$101,727 |
3%
|
Communication Skills
|
$100,739 |
2%
|
Problem Solving
|
$100,739 |
2%
|
Customer Satisfaction
|
$99,752 |
1%
|
Written Communication
|
$98,764 |
0%
|
What Should I Pay?
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Technical Customer Support Specialist IV.
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Specialist IV, the upper level is Technical Customer Support Team Leader and then progresses to Technical Customer Support Supervisor.
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Technical Customer Support Specialist IV salary varies from city to city. Compared with national average salary of Technical Customer Support Specialist IV, the highest Technical Customer Support Specialist IV salary is in San Francisco, CA, where the Technical Customer Support Specialist IV salary is 25.0% above. The lowest Technical Customer Support Specialist IV salary is in Miami, FL, where the Technical Customer Support Specialist IV salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Specialist IV salary of your education level.
Technical Customer Support Specialist IV salary varies from country to country. There are several factors that mainly impact the Technical Customer Support Specialist IV salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Customer Support Specialist IV salary of the other country.
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About Amherstdale, West Virginia Amherstdale is a census-designated place in Logan County, West Virginia, United States, along Buffalo Creek. Its population was 350 as of the 2010 cen....More
Amherstdale, West Virginia area prices were up 1.2% from a year ago View the Cost of Living in Amherstdale, West Virginia
Technical Customer Support Specialist IV Salary in popular cities: Charleston, Huntington, Parkersburg
Skills associated with Technical Customer Support Specialist IV: Remote Support, Tier 3 Support, Customer Support Policies, Standards and Procedures, Customer Support ...More
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