ABRIGO Enterprise Client Success Manager Salary in the United States

How much does a Enterprise Client Success Manager make at companies like ABRIGO in the United States? The average salary for Enterprise Client Success Manager at companies like ABRIGO in the United States is $212,743 as of January 26, 2024, but the range typically falls between $156,397 and $269,089. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About ABRIGO

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What does a Enterprise Client Success Manager do at companies like ABRIGO?

 We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs.

This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company culture by putting their heart and soul into their work every day.

As an Enterprise Client Success Manager, you are empowered to work directly with some of our largest customers to make the best decision for each situation while providing great customer service to carry the customer relationship forward.  You will create solutions that drill down to the core issues to a range of client questions and will have a direct impact on whether or not a client stays with Abrigo. This role works collaboratively with multiple departments to ultimately make sure that customers receive the most return on investment from their licensed solutions.

Do you have what it takes to be a part of this high performing team? If so, read on…

What You'll Do:

  • Own the entire customer experience for a portfolio of accounts establishing great relationships as a trusted/strategic advisor to deliver customer success & satisfaction
  • Ensure clients receive derived value and optimal use from solutions purchased by carrying forward Client Success proactive communication mission, conduct periodic business reviews and source client trainings to consulting resources from communication efforts.
  • Drive client engagement by promoting Abrigo's educational events
  • Work interdepartmentally to bring client issues to resolution
  • Solve account level, as well as basic technical level issues related to our software and clients end systems
  • Programmatically manage account escalations, past-due invoices, contracts and service agreements
  • Detect, report, forecast, and mitigate client risk to identify and develop account planning to assist sales in enabling account growth
  • Stay current on industry and suite of services and products to meet account needs
What You'll Need:
  • Ideal candidate will have 2+ years of experience in banking, finance, or a technical product manager role
  • BA/BS degree or equivalent and 5+ years client service experience in banking and/or technical services environment
  • Proven ability to manage multiple projects at the same time while also paying close attention to details
  • Proven account management or relevant client success experience
  • Ability to work and communicate with senior/executive level partners
  • Demonstrated ability in communicating and understanding more complex technical issues
  • Excellent written and oral communication skills across multiple channels (email, phone, etc.)
  • Ability to travel as needed (up to 25%)

What You'll Get:

  • Market competitive total rewards package
  • To be part of the Heart & SOULof a winning company with an inspiring mission
  • The opportunity to Make Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Unlimited PTO and bank holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law. 

 
$156,397 Low Average $212,743 High $269,089

Understand the total compensation opportunity for Enterprise Client Success Manager at companies like ABRIGO, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$156,397
$269,089
$212,743
The chart shows total cash compensation for the ABRIGO Enterprise Client Success Manager in the United States, which includes base, and annual incentives can vary anywhere from $156,397 to $269,089 with an average total cash compensation of $212,743. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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