Telephone Operator Salary in the United States

How much does a Telephone Operator make in the United States?

As of January 01, 2026, the average salary for a Telephone Operator in the United States is $37,844 per year, which breaks down to an hourly rate of $18.

However, a Telephone Operator's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $44,209
  • Majority Range (25th-75th percentile): $34,309 to $41,175
  • Entry-Level (10th percentile): $31,092
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View as table View as graph 25% $34,309 10% $31,092 90% $44,209 75% $41,175 $37,844 50%(Median) Didn’t find job title? Click

Telephone Operator Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $41,175 $3,431 $792 $20
Average $37,844 $3,154 $728 $18
25th Percentile $34,309 $2,859 $660 $16
Check out Telephone Operator Job Openings in the United States
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Key Factors That Influence Telephone Operator Salaries

A Telephone Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Telephone Operator Salaries?

Experience is a primary driver of a Telephone Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $37,745
  • Early Career (1-2 years): $38,845
  • Mid-Level (2-4 years): $41,016
  • Senior-Level (5-8 years): $41,334
  • Expert (over 8 years): $41,493
Levels Salary
Entry Level Telephone Operator$37,745
Intermediate Level Telephone Operator$38,845
Senior Level Telephone Operator$41,016
Specialist Level Telephone Operator$41,334
Expert Level Telephone Operator$41,493
$37,745 0 yr
$38,845 < 2 yrs
$41,016 2-4 yrs
$41,334 5-8 yrs
$41,493 > 8 yrs
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What Am I Worth?

Top Paying Cities for Telephone Operators

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $47,732
  • San Francisco: $47,263
  • Oakland: $46,214

What Skills Can Increase a Telephone Operator's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 20.37% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Programming (Mentioned in 3.02% Job Postings): Executing logic to facilitate computing operations and functionality in one or more languages.
  • Workday (Mentioned in 1.54% Job Postings): A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.
See More Skills
Skills Demand Percentage
Customer Service 20.37%
Programming 3.02%
Workday 1.54%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Telephone Operator's salary.
  • Coordination: Can increase your salary by up to 22%.
  • Oncology: Can increase your salary by up to 15%.
  • Leadership: Can increase your salary by up to 13%.
Skill Salary Salary % Increase
Coordination
$46,169
22%
Oncology
$43,520
15%
Leadership
$42,763
13%
Commitment
$42,385
12%
Written Communication
$42,385
12%
Service Excellence
$42,385
12%
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How Education impacts a Telephone Operator's Salary?

Your level of education can impact your salary potential. While many Telephone Operators enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Telephone Operator with a High School Diploma or Technical Certificate is between $37,922 and $39,834).

Telephone Operator Salaries by Degree Level

Typical Education for Telephone Operator
Degree Level % of user with this level of education
No Diploma 3.3%
High School 64.1%
Associates 18.5%
Bachelors 12.0%
Masters 2.2%
Doctorate 0.0%
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Telephone Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Telephone Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Salary Trends for Telephone Operator

Salaries for a Telephone Operator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $38,593 in 2023 to around $38,244 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Telephone Operator salary trends, .

Average Annual Salary of Telephone Operator Over Time

2022
$???
2023
$38,593
2024
$38,382
2025
$38,244
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $38,593
2024 $38,382
2025 $38,244
2026
View More
2027
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Most common benefits for Telephone Operator

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Telephone Operator

Here are companies hiring for Telephone Operator and their salaries, click below for more details.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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