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As of August 01, 2026, the average salary for a Customer Service Representative in Wisconsin is $38,377 per year, which breaks down to an hourly rate of $18.
However, a Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $41,671 | $3,473 | $801 | $20 |
| Average | $38,377 | $3,198 | $738 | $18 |
| 25th Percentile | $35,084 | $2,924 | $675 | $17 |
Carlin Shayn - Madison, WI
National Exchange Bank & Trust - Campbellsport, WI
SolvOne - Kenosha, WI
St Croix Cleaners - Hudson, WI
A Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Service Representative | $38,134 |
| Customer ... Level Customer Service Representative | $43,019 |
| Customer ... Level Customer Service Representative | $50,370 |
| Customer ... Level Customer Service Representative | $56,286 |
| Customer ... Level Customer Service Representative | $63,122 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Service Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Healthcare | $45,284 | $22.0 | 18% |
| Energy & Utilities | $44,133 | $21.0 | 15% |
| Financial Services | $42,214 | $20.0 | 10% |
| Insurance | $42,214 | $20.0 | 10% |
| Pharmaceuticals | $42,214 | $20.0 | 10% |
Understanding how a Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $41,671 | $3,473 | $801 | $20 |
| Average | $38,377 | $3,198 | $738 | $18 |
| 25th Percentile | $35,084 | $2,924 | $675 | $17 |
Ready to take the next step in your career? Browse thousands of current Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.
American Family Insurance
Cottage Grove, WI
American Family Insurance | Cottage Grove, WI
American Family Insurance - Vetter AgencySchedule:Monday-Thursday 8:30 AM-4:30 PM Friday 8:30 AM-2:00 PM Position Overview We are seeking a motivated, rela... more
3 Days Ago
Rehrig Pacific Company
Kenosha, WI
Rehrig Pacific Company | Kenosha, WI
Customer Service Representative (CSR) Make an impact.Build relationships.Deliver exceptional service.We're looking for a Customer Service Representative (C... more
3 Days Ago
QC Holdings, Inc./LendNation
Milwaukee, WI
QC Holdings, Inc./LendNation | Milwaukee, WI
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team. The Customer Service Representative opportunit... more
3 Days Ago
Bayland Insurance Group
Green Bay, WI
Bayland Insurance Group | Green Bay, WI
About us Bayland Insurance Group has an immediate opening for a Personal/Commercial Lines Customer Service Representative - (CSR).The CSR is responsible fo... more
7 Days Ago
ARM Services, LLC
Barron, WI
ARM Services, LLC | Barron, WI
Job Overview Join our dynamic team as a Customer Service Representative specializing in Insurance Underwriting. In this energetic role, you will serve as a... more
7 Days Ago
Gunderson Cleaners
Wausau, WI
Gunderson Cleaners | Wausau, WI
Customer Service Representative Are you ready for a job that's as fresh and fun as a perfectly pressed shirt. We are looking for a part-time or Full-time c... more
7 Days Ago
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