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As of August 01, 2026, the average salary for a Customer Service Team Lead in Iowa is $62,527 per year, which breaks down to an hourly rate of $30.
However, a Customer Service Team Lead's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Team Lead Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $71,641 | $5,970 | $1,378 | $34 |
| Average | $62,527 | $5,211 | $1,202 | $30 |
| 25th Percentile | $57,750 | $4,813 | $1,111 | $28 |
Oskaloosa - Oskaloosa, IA
Southeast Iowa JBS Sports Center - Ottumwa, IA
Fleet Farm - Waukee, IA
Altoona - Altoona, IA
A Customer Service Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Client Se... Level Customer Service Team Lead | $74,423 |
| Client Se... Level Customer Service Team Lead | $100,645 |
| Customer ... Level Customer Service Team Lead | $61,857 |
| Customer ... Level Customer Service Team Lead | $73,794 |
| Customer ... Level Customer Service Team Lead | $97,359 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Team Leads. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Team Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Team Lead positions in Insurance or Energy & Utilities typically offer lower base pay, as these industries often view Customer Service Team Lead as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Hospitality & Leisure | $78,159 | $38.0 | 25% |
| Edu., Gov't. & Nonprofit | $75,033 | $36.0 | 20% |
| Pharmaceuticals | $73,782 | $35.0 | 18% |
| Financial Services | $71,906 | $35.0 | 15% |
| MFG Durable | $70,030 | $34.0 | 12% |
Understanding how a Customer Service Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $71,641 | $5,970 | $1,378 | $34 |
| Average | $62,527 | $5,211 | $1,202 | $30 |
| 25th Percentile | $57,750 | $4,813 | $1,111 | $28 |
Ready to take the next step in your career? Browse thousands of current Customer Service Team Lead job openings on our job board. Use the search bar below to find your perfect match.
Fleet Farm
Cedar Rapids, IA
Fleet Farm | Cedar Rapids, IA
Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and b... more
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Ankeny
Ankeny, IA
Ankeny | Ankeny, IA
Job Description. Job Description. Team members make the biggest impact on our guest experience and bring our restaurants to life. As part of our KFC Family... more
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Jason's Deli
West Des Moines, IA
Jason's Deli | West Des Moines, IA
Job Title. Pay: $10 to $15/hr + tips. Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work... more
1 Day Ago
Rapid Care Innovation Transport LLC
Cedar Rapids, IA
Rapid Care Innovation Transport LLC | Cedar Rapids, IA
Job Description. Job Description. POSITION SUMMARY. The. Customer Service Lead / Dispatcher. is responsible for coordinating daily transportation operation... more
2 Days Ago
Burlington Stores
Des Moines, IA
Burlington Stores | Des Moines, IA
Customer Service Lead. If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environme... more
4 Days Ago
One Hour Heating & Air Conditioning
Waterloo, IA
One Hour Heating & Air Conditioning | Waterloo, IA
One Hour Heating & Air Conditioning - - Responsibilities: Greet visitors and reflect company values. Answer incoming customer calls and book appointments a... more
5 Days Ago
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