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As of August 01, 2026, the average salary for a Customer Service Team Lead in Ohio is $63,618 per year, which breaks down to an hourly rate of $31.
However, a Customer Service Team Lead's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Team Lead Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $72,891 | $6,074 | $1,402 | $35 |
| Average | $63,618 | $5,302 | $1,223 | $31 |
| 25th Percentile | $58,758 | $4,896 | $1,130 | $28 |
Wieland - Lima, OH
DSV - New Albany, OH
DSV - Lockbourne, OH
AssetWatch, Inc. - Columbus, OH
A Customer Service Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Client Se... Level Customer Service Team Lead | $75,722 |
| Client Se... Level Customer Service Team Lead | $102,402 |
| Customer ... Level Customer Service Team Lead | $62,936 |
| Customer ... Level Customer Service Team Lead | $75,082 |
| Customer ... Level Customer Service Team Lead | $99,058 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Team Leads. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Team Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Team Lead positions in Insurance or Energy & Utilities typically offer lower base pay, as these industries often view Customer Service Team Lead as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Hospitality & Leisure | $79,523 | $38.0 | 25% |
| Edu., Gov't. & Nonprofit | $76,342 | $37.0 | 20% |
| Pharmaceuticals | $75,070 | $36.0 | 18% |
| Financial Services | $73,161 | $35.0 | 15% |
| MFG Durable | $71,253 | $34.0 | 12% |
Understanding how a Customer Service Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $72,891 | $6,074 | $1,402 | $35 |
| Average | $63,618 | $5,302 | $1,223 | $31 |
| 25th Percentile | $58,758 | $4,896 | $1,130 | $28 |
Ready to take the next step in your career? Browse thousands of current Customer Service Team Lead job openings on our job board. Use the search bar below to find your perfect match.
Chick-fil-A
Beachwood, OH
Chick-fil-A | Beachwood, OH
Chick-fil-A - 26300 Cedar Road - Responsibilities: Greeting and serving guests with enthusiasm, courtesy, and hospitality. Taking orders and making accurat... more
11 Days Ago
Chick-fil-A
Cincinnati, OH
Chick-fil-A | Cincinnati, OH
Chick-fil-A - 874 Eastgate North Drive - Responsibilities: Provide excellent customer service by taking orders accurately and efficiently at the front coun... more
11 Days Ago
Pilot Flying J
Edon, OH
Pilot Flying J | Edon, OH
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locat... more
7 Days Ago
Pilot Company
Edon, OH
Pilot Company | Edon, OH
Pilot Company - - Responsibilities: Keep showers and restrooms clean. Maintain cleanliness of fuel islands and related equipment. Perform low level repairs... more
9 Days Ago
Jason's Deli
Dublin, OH
Jason's Deli | Dublin, OH
Jason's Deli - 225 West Bridge Street - Responsibilities: Greet customers, take orders, and deliver accurate, friendly service more
9 Days Ago
Jason's Deli
Cincinnati, OH
Jason's Deli | Cincinnati, OH
Jason's Deli - 3831 Edwards Road - Responsibilities: Assist customers at the counter, take orders, and provide friendly, accurate service more
9 Days Ago
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