Customer Service Team Lead Salary in District of Columbia

How much does a Customer Service Team Lead make in District of Columbia?

As of July 01, 2026, the average salary for a Customer Service Team Lead in District of Columbia is $72,333 per year, which breaks down to an hourly rate of $35.

However, a Customer Service Team Lead's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $92,577
  • Majority Range (25th-75th percentile): $66,862 to $82,929
  • Entry-Level (10th percentile): $61,881
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View as table View as graph 25% $66,862 10% $61,881 90% $92,577 75% $82,929 $72,333 50%(Median) Didn’t find job title? Click

Customer Service Team Lead Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $82,929 $6,911 $1,595 $40
Average $72,333 $6,028 $1,391 $35
25th Percentile $66,862 $5,572 $1,286 $32

Key Factors That Influence Customer Service Team Lead Salaries

A Customer Service Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Team Lead Salaries?

Experience is a primary driver of a Customer Service Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $86,094
  • Early Career (1-2 years): $116,445
  • Mid-Level (2-4 years): $71,554
  • Senior-Level (5-8 years): $85,368
  • Expert (over 8 years): $112,623
Levels Salary
Client Se... Level Customer Service Team Lead$86,094
Client Se... Level Customer Service Team Lead$116,445
Customer ... Level Customer Service Team Lead$71,554
Customer ... Level Customer Service Team Lead$85,368
Customer ... Level Customer Service Team Lead$112,623
$86,094 0 yr
$116,445 < 2 yrs
$71,554 2-4 yrs
$85,368 5-8 yrs
$112,623 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Service Team Leads

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Parcel Return Service: $71,941
  • Washington: $71,941
  • Naval Anacost Annex: $71,938

Customer Service Team Lead Salary by Industry: Top Paying Sectors

For Customer Service Team Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Team Lead positions in Insurance or Energy & Utilities typically offer lower base pay, as these industries often view Customer Service Team Lead as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Team Lead

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Hospitality & Leisure$90,417$43.025%
Edu., Gov't. & Nonprofit$86,800$42.020%
Pharmaceuticals$85,353$41.018%
Financial Services$83,183$40.015%
MFG Durable$81,013$39.012%

Customer Service Team Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

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Cost of Living In District of Columbia

Cost of Living in District of Columbia is
10.7% Higher
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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