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As of August 01, 2026, the average salary for a Customer Service Team Lead in New York is $69,459 per year, which breaks down to an hourly rate of $33.
However, a Customer Service Team Lead's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Team Lead Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $79,584 | $6,632 | $1,530 | $38 |
| Average | $69,459 | $5,788 | $1,336 | $33 |
| 25th Percentile | $64,153 | $5,346 | $1,234 | $31 |
Bass Pro Shops - Utica, NY
Cubic - Getzville, NY
Price Chopper - City of Mechanicville, NY
Price Chopper Supermarkets-Market 32 - Mechanicville, NY
A Customer Service Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Client Se... Level Customer Service Team Lead | $82,674 |
| Client Se... Level Customer Service Team Lead | $111,804 |
| Customer ... Level Customer Service Team Lead | $68,715 |
| Customer ... Level Customer Service Team Lead | $81,976 |
| Customer ... Level Customer Service Team Lead | $108,153 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Team Leads. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Team Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Team Lead positions in Insurance or Energy & Utilities typically offer lower base pay, as these industries often view Customer Service Team Lead as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Hospitality & Leisure | $86,824 | $42.0 | 25% |
| Edu., Gov't. & Nonprofit | $83,351 | $40.0 | 20% |
| Pharmaceuticals | $81,962 | $39.0 | 18% |
| Financial Services | $79,878 | $38.0 | 15% |
| MFG Durable | $77,795 | $37.0 | 12% |
Understanding how a Customer Service Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $79,584 | $6,632 | $1,530 | $38 |
| Average | $69,459 | $5,788 | $1,336 | $33 |
| 25th Percentile | $64,153 | $5,346 | $1,234 | $31 |
Ready to take the next step in your career? Browse thousands of current Customer Service Team Lead job openings on our job board. Use the search bar below to find your perfect match.
Bass Pro Shops
Clifton Park, NY
Bass Pro Shops | Clifton Park, NY
Bass Pro Shops - - Responsibilities: Provide daily direction to department associates. Assist in staffing and training of staff. Maintain merchandising and... more
5 Days Ago
Bass Pro Shops
Victor, NY
Bass Pro Shops | Victor, NY
Team Leader. Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departme... more
7 Days Ago
Tops Friendly Markets
Mechanicville, NY
Tops Friendly Markets | Mechanicville, NY
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End ope... more
7 Days Ago
Price Chopper
Saratoga Springs, NY
Price Chopper | Saratoga Springs, NY
Price Chopper - - Responsibilities: Ensure the front-end operation provides the highest level of customer service. Train and supervise cashiers and service... more
7 Days Ago
GetixHealth
East Meadow, NY
GetixHealth | East Meadow, NY
Calling All Natural-Born Leaders. Do you love solving problems, motivating people, and making a real impact in healthcare. At GetixHealth , we're not just ... more
9 Days Ago
Price Chopper
Glens Falls, NY
Price Chopper | Glens Falls, NY
Price Chopper - - Responsibilities: Manage others and demonstrate follow-through to achieve desired results and objectives. Train and supervise office cler... more
7 Days Ago
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