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Call Center Service Representative Salary in New York, NY

How Much Does a Call Center Service Representative make?

Call Center Service Representative made a median salary around $45,897 in August, 2024. The best-paid 25 percent made $51,571 probably that year, while the lowest-paid 25 percent made around $41,373. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Check out Call Center Service Representative jobs in New York, New York

CALL CENTER REPRESENTATIVE II

MetroPlusHealth - , NY

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Call Center Representative

Russell Tobin - East Syracuse, NY

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Supervisor, Customer Service (Call Center)

EmblemHealth - Albany, NY

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Best-Paying Cities for Call Center Service Representative

The metropolitan areas that pay the highest salary in the Call Center Service Representative profession are Sunnyside , Woodside , Long Island City , Astoria , New York .
Sunnyside, NY $45,897
Woodside, NY $45,897
Long Island City, NY $45,897
Astoria, NY $45,897
New York, NY $45,897

Best-Paying States for Call Center Service Representative

The states and districts that pay Call Center Service Representative the highest salary are District of Columbia (around $43,736) , California (around $43,343) , New Jersey (around $43,067) , Alaska (around $42,792) , and Massachusetts (around $42,753) .
District of Columbia $43,736
California $43,343
New Jersey $43,067
Alaska $42,792
Massachusetts $42,753

What is the Career Path of Call Center Service Representative?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Call Center Service Representative, the upper level is Customer Service Representative II , and then progresses to Customer Service Representative III
Besides, Call Center Service Representative can also turn to other related jobs, including Call Center Customer Service Representative , Call Center Representative III - Inbound , Call Center Representative IV - Inbound and Call Center Representative I -Outbound .

Frequently Asked Questions for Call Center Service Representative

Q: What is the salary range of Call Center Service Representative in New York, NY?
A: In 2024 , the lowest-paid Call Center Service Representative in New York, NY earned an average annual salary of $41,373 , while the highest-paid made $51,571.
Q: What is the salary for a Call Center Service Representative in California?
A: Call Center Service Representative employed in California earned an average salary of $43,343 in 2024.

Average Call Center Service Representative Pay vs. Other Jobs

Call Center Service Representative earned an average salary of $45,897 in 2024. Other jobs related to Call Center Service Representative earned the following average salary in August, 2024. Call Center Customer Service Representative made $53,056 , Call Center Representative III - Inbound made $59,200 , Call Center Representative IV - Inbound and Call Center Representative I -Outbound made $68,500 and $44,800 respectively .

Relevant Jobs of Call Center Service Representative

There is currently no job description for Call Center Customer Service Representative, be the first to submit the job responsibilities for Call Center Customer Service Representative.
Call Center Representative III - Inbound - Average Salary $59,200
The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience.
Call Center Representative IV - Inbound - Average Salary $68,500
The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience.
Call Center Representative I -Outbound - Average Salary $44,800
The Call Center Representative I -Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative I -Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative I -Outbound typically reports to a supervisor. Being a Call Center Representative I -Outbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Call Center Representative II - Inbound - Average Salary $48,100
The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Call Center Representative II - Inbound typically requires 1-3 years of related experience.