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Customer Success and Satisfaction Manager Salary in the United States

How much does a Customer Success and Satisfaction Manager make in the United States?

As of August 01, 2026, the average salary for a Customer Success and Satisfaction Manager in the United States is $95,240 per year, which breaks down to an hourly rate of $46.

However, a Customer Success and Satisfaction Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $113,360
  • Majority Range (25th-75th percentile): $89,455 to $104,725
  • Entry-Level (10th percentile): $84,189
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View as table View as graph 25% $89,455 10% $84,189 90% $113,360 75% $104,725 $95,240 50%(Median) Didn’t find job title? Click

Customer Success and Satisfaction Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $104,725 $8,727 $2,014 $50
Average $95,240 $7,937 $1,832 $46
25th Percentile $89,455 $7,455 $1,720 $43
Check out Customer Success and Satisfaction Manager Job Openings in the United States
Customer Success Manager

Resultant - Columbus, OH

Customer Success Manager

AssetWatch, Inc. - Columbus, OH

Customer Success Manager Enterprise

Impact.com - Columbus, OH

Customer Success Manager

Impact.com - Columbus, OH

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Key Factors That Influence Customer Success and Satisfaction Manager Salaries

A Customer Success and Satisfaction Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Do Customer Success and Satisfaction Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success and Satisfaction Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $105,450.
  • California: $105,050.
  • Massachusetts: $103,650.

Top Paying Cities for Customer Success and Satisfaction Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $120,127
  • San Francisco: $118,811
  • Oakland: $116,307

What Skills Can Increase a Customer Success and Satisfaction Manager's Salary?

Demanded Skills for the Role:

  • Products and Services (Mentioned in 7.52% Job Postings): Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  • Workday (Mentioned in 3.68% Job Postings): A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.
  • Retail Management (Mentioned in 1.47% Job Postings): Refers to the process of helping customers find products in your store, It includes everything from increasing your customer pool to how products are presented, and how you fulfill a customer's needs
See More Skills
Skills Demand Percentage
Products and Services 7.52%
Workday 3.68%
Retail Management 1.47%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Success and Satisfaction Manager's salary.
  • Cash Management: Can increase your salary by up to 27%.
  • Authenticity: Can increase your salary by up to 17%.
  • Team Operations: Can increase your salary by up to 11%.
Skill Salary Salary % Increase
Cash Management
 $120,955
27%
Authenticity
 $111,431
17%
Team Operations
 $105,717
11%
Collaboration
 $103,812
9%
CRM
 $101,907
7%
Consulting
 $100,955
6%
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Customer Success and Satisfaction Manager Salary by Industry: Top Paying Sectors

For Customer Success and Satisfaction Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Success and Satisfaction Manager positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Success and Satisfaction Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success and Satisfaction Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet$114,288$55.020%
Biotechnology$109,526$53.015%
Financial Services$109,526$53.015%
Energy & Utilities$104,764$50.010%
Insurance$104,764$50.010%

How Education impacts a Customer Success and Satisfaction Manager's Salary?

Your level of education can impact your salary potential. While many Customer Success and Satisfaction Managers enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Success and Satisfaction Manager with a No Diploma is between $85,392 and $91,148).

Customer Success and Satisfaction Manager Salaries by Degree Level

Typical Education for Customer Success and Satisfaction Manager
Degree Level % of user with this level of education
No Diploma 50.0%
High School 50.0%
Associates 0.0%
Bachelors 50.0%
Masters 50.0%
Doctorate 0.0%
view as graph

Customer Success and Satisfaction Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success and Satisfaction Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$89,455
Average $95,240/year
$104,725
$7,455
Average $7,937/month
$8,727
$1,720
Average $1,832/week
$2,014
$43
Average $46/hour
$50
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $104,725 $8,727 $2,014 $50
Average $95,240 $7,937 $1,832 $46
25th Percentile $89,455 $7,455 $1,720 $43

Salaries of jobs related to Customer Success and Satisfaction Manager

Salary Trends for Customer Success and Satisfaction Manager

Salaries for a Customer Success and Satisfaction Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $99,432 in 2023 to around $98,118 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success and Satisfaction Manager salary trends, .

Average Annual Salary of Customer Success and Satisfaction Manager Over Time

2022
$???
2023
$99,432
2024
$99,339
2025
$98,118
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $99,432
2024 $99,339
2025 $98,118
2026
View More
2027
View More

Most common benefits for Customer Success and Satisfaction Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Success and Satisfaction Manager

Here are companies hiring for Customer Success and Satisfaction Manager and their salaries, click below for more details.

Find Your Next Customer Success and Satisfaction Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Success and Satisfaction Manager job openings on our job board. Use the search bar below to find your perfect match.

United States

  • giftHEALTH Inc

    Columbus, OH

    Senior Customer Success Vendor Manager

    giftHEALTH Inc | Columbus, OH

    Job Description. Job Description. Description. About Us. At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the proce... more

    6 Days Ago

  • MD Staff, LLC

    Columbus, OH

    Physician Emergency Medicine Ohio Permanent Emergency Medicine Physician near Columbus Ohio Job

    MD Staff, LLC | Columbus, OH

    Emergency Medicine Physician Needed near Columbus, Ohio. An excellent opportunity for a full-time EM Physician to join an Emergency Department team near Co... more

    5 Days Ago

  • eviCore healthcare

    Columbus, OH

    Physician Oncology Ohio Permanent Associate Medical Director

    eviCore healthcare | Columbus, OH

    Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located... more

    5 Days Ago

  • C.R. England

    Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full Bene... more

    11 Days Ago

  • Maxim Healthcare

    Columbus, OH

    RN Private Duty Nursing Opportunity

    Maxim Healthcare | Columbus, OH

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by ... more

    13 Days Ago

  • Schneider

    Columbus, OH

    Class CDL Company Driver

    Schneider | Columbus, OH

    CDL-A - Dedicated Reefer truck driver - Kroger. Dedicated Reefer truck driver - Kroger. Average pay. $1,200-$1,450 weekly. Home time. Daily. Experience. Al... more

    14 Days Ago

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FAQ about Customer Success and Satisfaction Manager

1. What industry pays the highest salary for Customer Success and Satisfaction Manager?

The Internet industry offers the highest average compensation for Customer Success and Satisfaction Manager roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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