How Much Does a Call Center Analyst Make in Erie, PA?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Call Center Analyst in Erie, PA is $41,962. While Salary.com is seeing that Call Center Analyst salary in Erie, PA can go up to $52,035 or down to $33,051, but most earn between $37,298 and $47,235. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Workforce Analyst
$54,618
Erie, PA
Per Year
Call Center Reporting Analyst
$60,423
Erie, PA
Per Year
Call Center Agent Quality Monitoring Analyst
$48,300
Erie, PA
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Call Center Traffic and Scheduling Analyst II
$59,700
Erie, PA
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Similar Job Salaries to Call Center Analyst by Company

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Company average base salary in (usd) range
TRA'BIAN ENTERPRISES
Help Desk Analyst/ Call Center Analyst
$72,595/yr
$64,155
$81,036
RANGE: $64,155 - $81,036
West Shore Home
Call Center Representative
$50,891/yr
$43,726
$58,056
RANGE: $43,726 - $58,056
Portnoff
Call Center Agent
$63,037/yr
$53,390
$72,685
RANGE: $53,390 - $72,685
Carebridge Corporation
Call Center Intake Coordinator
$62,168/yr
$54,460
$69,877
RANGE: $54,460 - $69,877
Longevity Holdings
Call Center Representative (Bilingual)
$60,438/yr
$50,357
$70,520
RANGE: $50,357 - $70,520
Emerson Group
Customer Service / Call Center
$61,525/yr
$53,399
$69,650
RANGE: $53,399 - $69,650
Geisinger Health
Pharmacy Technician - Call Center
$72,258/yr
$64,904
$79,612
RANGE: $64,904 - $79,612
City of Bethlehem
Call Center Representative
$47,481/yr
$40,518
$54,444
RANGE: $40,518 - $54,444
Alphabe Insight Inc
Call Center Representative
$63,688/yr
$54,554
$72,822
RANGE: $54,554 - $72,822
Progressive Insurance
Call Center Representative
$53,645/yr
$46,292
$60,998
RANGE: $46,292 - $60,998

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What Does a Call Center Analyst Do?

Organizations must be able to accurately and expediently measure and report on call center performance.
Updated December 14, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021

Frequently Asked Questions About a Call Center Analyst Salaries

What is the average of a Call Center Analyst in Erie, PA?

The Call Center Analyst salary range is from $37,298 to $47,235, and the average Call Center Analyst salary is $41,962/year in Erie, PA. The Call Center Analyst's salary will change in different locations.

Which location pays the highest Call Center Analyst salary in the United States?

The Call Center Analyst salary in San Jose, CA is $56,993 which is the highest in the US.

What kinds of reasons will influence the Call Center Analyst's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.

What is the growth rate of the Call Center Analyst's salary?

If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.