Call Center Analyst Salaries in Scranton, PA
How Much Does a Call Center Analyst Make in Scranton, PA?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Center Analyst in Scranton, PA is $42,961.
While Salary.com is seeing that Call Center Analyst salary in Scranton, PA can go up to $53,274
or down to $33,838, but most earn between $38,186 and $48,359.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Agent Quality Monitoring Analyst
$49,800
Scranton, PA
Per Year
Call Center Traffic and Scheduling Analyst II
$53,600
Scranton, PA
Per Year
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
TRA'BIAN ENTERPRISES
Help Desk Analyst/ Call Center Analyst
|
$66,922/yr
|
RANGE: $59,536 - $74,307
|
|
PeopleShare Inc
Call Center
|
$83,929/yr
|
RANGE: $76,260 - $91,599
|
|
Sun East Federal Credit Union
Call Center Support Leader
|
$55,397/yr
|
RANGE: $49,836 - $60,959
|
|
PRWT Services
Call Center Supervisor
|
$56,485/yr
|
RANGE: $50,691 - $62,278
|
|
Work With Your Handz
Call Center Representative
|
$47,916/yr
|
RANGE: $43,432 - $52,399
|
|
Mid Penn Bancorp
Call Center Representative
|
$45,056/yr
|
RANGE: $40,788 - $49,325
|
|
RENEWAL BY ANDERSEN OF CENTRAL PA
Call Center Representative
|
$46,750/yr
|
RANGE: $42,311 - $51,190
|
|
American Personnel Managers & Consultants
Call Center Associate
|
$47,896/yr
|
RANGE: $43,343 - $52,450
|
|
Back Office Betties
Remote Call Center Agent
|
$126,377/yr
|
RANGE: $113,519 - $139,236
|
|
Ice Speak Social
Call Center Representative
|
$55,825/yr
|
RANGE: $50,516 - $61,133
|
What Does a Call Center Analyst Do?
Organizations must be able to accurately and expediently measure and report on call center performance.
Updated December 14, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in Scranton, PA?
The Call Center Analyst salary range is from $38,186 to $48,359, and the average Call Center Analyst salary is $42,961/year in Scranton, PA.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $56,993
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
