How Much Does a Call Center Specialist Make in Allentown, PA?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Call Center Specialist in Allentown, PA is $42,941. While Salary.com is seeing that Call Center Specialist salary in Allentown, PA can go up to $54,436 or down to $32,675, but most earn between $37,567 and $48,958. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Similar Job Salaries to Call Center Specialist by Company

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Company average base salary in (usd) range
UHS
Call Center Specialist
$60,064/yr
$54,038
$66,089
RANGE: $54,038 - $66,089
UHS
Call Center Specialist, PRN
$61,839/yr
$54,816
$68,863
RANGE: $54,816 - $68,863
Universal Health Services, Inc.
Call Center Specialist, PRN
$53,395/yr
$48,034
$58,756
RANGE: $48,034 - $58,756
Clarion Psychiatric Center
Call Center Specialist, PRN
$53,395/yr
$48,034
$58,756
RANGE: $48,034 - $58,756
ACNB BANK
Customer Contact Center Specialist (Call Center)
$55,513/yr
$49,998
$61,029
RANGE: $49,998 - $61,029
UPMC
Operations Logistics Specialist, Associate (Call Center)
$60,583/yr
$53,400
$67,766
RANGE: $53,400 - $67,766
Berks Community Health Center
Bilingual Call Center Representative
$47,439/yr
$42,992
$51,886
RANGE: $42,992 - $51,886
Aspenn Environmental
Sales Call Center Representative
$83,543/yr
$73,522
$93,564
RANGE: $73,522 - $93,564
DCSS MANAGEMENT LLC
Call Center Representative
$51,580/yr
$46,675
$56,484
RANGE: $46,675 - $56,484
Quivadore LLC
Call Center Representative
$46,736/yr
$42,298
$51,174
RANGE: $42,298 - $51,174

Open Call Center Specialist Jobs in Allentown, PA

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What Does a Call Center Specialist Do?

Scripting assists the Brand Specialist speak in a language that reflects the brand, ensures a logical progression through the call and helps them focus on the reason for the call.
Updated December 15, 2021
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021

Frequently Asked Questions About a Call Center Specialist Salaries

What is the average of a Call Center Specialist in Allentown, PA?

The Call Center Specialist salary range is from $37,567 to $48,958, and the average Call Center Specialist salary is $42,941/year in Allentown, PA. The Call Center Specialist's salary will change in different locations.

Which location pays the highest Call Center Specialist salary in the United States?

The Call Center Specialist salary in San Jose, CA is $54,172 which is the highest in the US.

What kinds of reasons will influence the Call Center Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.

What is the growth rate of the Call Center Specialist's salary?

If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.