How Much Does a Call Center Specialist Make in Cleveland, OH?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Call Center Specialist in Cleveland, OH is $40,626. While Salary.com is seeing that Call Center Specialist salary in Cleveland, OH can go up to $52,046 or down to $30,864, but most earn between $35,516 and $46,603. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Similar Job Salaries to Call Center Specialist by Company

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Company average base salary in (usd) range
EVERSANA
Healthcare Call Center Specialist
$54,140/yr
$47,975
$60,305
RANGE: $47,975 - $60,305
Tire Discounters
Call Center Tech Support Specialist
$61,878/yr
$52,986
$70,770
RANGE: $52,986 - $70,770
MDS Communications
Remote Call Center Sales Specialist
$80,330/yr
$68,189
$92,470
RANGE: $68,189 - $92,470
Advance Dentistry
Dental Call Center- Patient Connection Specialist
$58,436/yr
$49,493
$67,380
RANGE: $49,493 - $67,380
Stark County Mental Health
HOMELESS NAVIGATION CALL CENTER SPECIALIST for Gov't Collaborative
$41,838/yr
$34,546
$49,130
RANGE: $34,546 - $49,130
COMNET
Call Center Technician
$60,649/yr
$51,829
$69,469
RANGE: $51,829 - $69,469
LHH Recruitment Solutions
Call Center Representative
$51,446/yr
$44,679
$58,213
RANGE: $44,679 - $58,213

Open Call Center Specialist Jobs in Cleveland, OH

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What Does a Call Center Specialist Do?

In call centers, benchmarking refers to standards set for comparison of staffing, processes and assistance with other organizations or industries to evaluate and identify improvement opportunities in one’s own organization.
Updated December 02, 2021
Dialing systems can speed up when too many idle Brand Specialists are detected or slowed down when Brand Specialists are engaged on calls.
Updated November 11, 2021
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021

Frequently Asked Questions About a Call Center Specialist Salaries

What is the average of a Call Center Specialist in Cleveland, OH?

The Call Center Specialist salary range is from $35,516 to $46,603, and the average Call Center Specialist salary is $40,626/year in Cleveland, OH. The Call Center Specialist's salary will change in different locations.

Which location pays the highest Call Center Specialist salary in the United States?

The Call Center Specialist salary in San Jose, CA is $51,920 which is the highest in the US.

What kinds of reasons will influence the Call Center Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.

What is the growth rate of the Call Center Specialist's salary?

If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.