Call Center Specialist Salaries in Worcester, MA
How Much Does a Call Center Specialist Make in Worcester, MA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Specialist in Worcester, MA is $45,041.
While Salary.com is seeing that Call Center Specialist salary in Worcester, MA can go up to $57,098
or down to $34,273, but most earn between $39,405 and $51,352.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Specialist
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Similar Job Salaries to Call Center Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Beacon Hill Staffing Group
Call Center Operations Specialist
|
$55,618/yr
|
RANGE: $49,841 - $61,395
|
|
RHC Group Management LLC
Call Center Patient Services Specialist
|
$47,406/yr
|
RANGE: $43,230 - $51,581
|
|
Podhurst Associates Inc
Live Chat Specialist / Call Center-REMOTE WFH
|
$59,294/yr
|
RANGE: $53,342 - $65,247
|
|
unibank
Call Center Representative
|
$45,020/yr
|
RANGE: $41,085 - $48,954
|
|
Franklin Professionals
Call Center-Entry Level
|
$49,909/yr
|
RANGE: $45,162 - $54,656
|
|
TEKsystems
Call Center Representative (Onsite)
|
$51,550/yr
|
RANGE: $46,655 - $56,445
|
|
Equiniti
Proxy Call Center Representative
|
$58,959/yr
|
RANGE: $53,353 - $64,566
|
|
Pearson
Call Center Assistant
|
$63,819/yr
|
RANGE: $56,801 - $70,836
|
|
Beacon Hill Staffing Group
Call Center Agent
|
$42,571/yr
|
RANGE: $38,809 - $46,333
|
|
Alphabe Insight Inc
Call Center Agent
|
$51,478/yr
|
RANGE: $46,519 - $56,436
|
What Does a Call Center Specialist Do?
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Calls that are rerouted to another group of Brand Specialists or site in the effort to balance a workload resulting in the reduction of delay to answer a call.
Updated December 18, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Specialist Salaries
What is the average of a Call Center Specialist in Worcester, MA?
The Call Center Specialist salary range is from $39,405 to $51,352, and the average Call Center Specialist salary is $45,041/year in Worcester, MA.
The Call Center Specialist's salary will change in different locations.
Which location pays the highest Call Center Specialist salary in the United States?
The Call Center Specialist salary in San Jose, CA is $54,172
which is the highest in the US.
What kinds of reasons will influence the Call Center Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.
What is the growth rate of the Call Center Specialist's salary?
If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.
