How Much Does a Call Center Specialist Make?

Updated March 26, 2024

Individually reported data submitted by users of our website

Low Confidence
$40,232/yr
Average Base Pay
Low $35,172
Average $40,232
High $46,150
The average salary for Call Center Specialist is $40,232 per year in the United States.

Related Job Titles to Call Center Specialist

Admissions Specialist-Call Center
$81,318
US
Per Year
Call Center Agent
$41,063
US
Per Year
Call Center Associate
$44,967
US
Per Year
Call Center Manager
$98,567
US
Per Year

Similar Job Salaries to Call Center Specialist by Company

FIND A SPECIFIC EMPLOYER
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Company average base salary in (usd) range
Mia Aesthetics Services
Refunds Specialist- Call Center Agent
$66,802/yr
$57,474
$76,129
RANGE: $57,474 - $76,129
Jobs for Humanity
Customer Support Specialist-Call Center
$48,521/yr
$42,827
$54,215
RANGE: $42,827 - $54,215
City of Wichita
Call Center Information Specialist I
$40,420/yr
$35,008
$45,833
RANGE: $35,008 - $45,833
ITHINK FINANCIAL
Bi-Lingual Call Center Specialist
$44,092/yr
$38,479
$49,706
RANGE: $38,479 - $49,706
Morgan White Group
Customer Service/ Call Center Specialist
$58,531/yr
$50,435
$66,626
RANGE: $50,435 - $66,626
ANCESTOR HEALTH
Call Center Support Specialist -3
$54,834/yr
$48,313
$61,355
RANGE: $48,313 - $61,355
Careington
Part Time Call Center Specialist
$42,671/yr
$36,957
$48,385
RANGE: $36,957 - $48,385
NAACP
Call Center Specialist, Constituent Services
$45,066/yr
$38,455
$51,677
RANGE: $38,455 - $51,677
Medical Service Company
Call Center, Case Management Specialist
$68,960/yr
$61,898
$76,022
RANGE: $61,898 - $76,022

What Does a Call Center Specialist Do?

Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
A time in which a Brand Specialist performs tasks other than taking calls, such as sending emails or preparing paperwork.
Updated December 18, 2021

Frequently Asked Questions About a Call Center Specialist Salaries

What is the average of a Call Center Specialist in the United States?

The Call Center Specialist salary range is from $35,172 to $46,150, and the average Call Center Specialist salary is $40,232/year in the United States. The Call Center Specialist's salary will change in different locations.

Which location pays the highest Call Center Specialist salary in the United States?

The Call Center Specialist salary in San Jose, CA is $50,491 which is the highest in the US.

What kinds of reasons will influence the Call Center Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.

What is the growth rate of the Call Center Specialist's salary?

If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.

Recent Salary Report

Below are the most recent Call Center Specialist salary reports. Employer name has been removed to protect anonymity.

$20 Hourly
A Call Center Specialist in Hutchinson, KS reported making $20 per hour
Hutchinson, KS
7,6 - 15,000 employees
Part-Time
Company - Public
$32,361 Yearly
A Call Center Specialist in Potomac, MD reported making $32,361 per year
Potomac, MD
6 - 1,000 employees
Full-Time
Company - Private
$24 Hourly
A Call Center Specialist in Union City, NJ reported making $24 per hour
Union City, NJ
3,000 - 7,6 employees
Part-Time
Company - Public
$35,664 Yearly
A Call Center Specialist in Waco, TX reported making $35,664 per year
Waco, TX
100 - 200 employees
Full-Time
Company - Private
$2,667 Monthly
A Call Center Specialist in Austin, TX reported making $2,667 per month
Austin, TX
1,000 - 3,000 employees
Full-Time
Company - Public
$47,014 Yearly
A Call Center Specialist in Brooklyn, NY reported making $47,014 per year
Brooklyn, NY
200 - 6 employees
Full-Time
Company - Private