Call Quality Analyst Salaries in Buffalo, NY
How Much Does a Call Quality Analyst Make in Buffalo, NY?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Quality Analyst in Buffalo, NY is $77,798.
While Salary.com is seeing that Call Quality Analyst salary in Buffalo, NY can go up to $92,580
or down to $62,120, but most earn between $69,592 and $85,535.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$51,200
Buffalo, NY
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$57,100
Buffalo, NY
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
VGroup Inc
Quality Analyst
|
$94,093/yr
|
RANGE: $84,354 - $103,833
|
|
Clipboard Health
Quality Analyst
|
$96,603/yr
|
RANGE: $85,508 - $107,697
|
|
Global Channel Management, Inc.
Quality Analyst
|
$69,133/yr
|
RANGE: $60,610 - $77,656
|
|
Tidal Basin Group
Call Center Quality Assurance Associate
|
$49,147/yr
|
RANGE: $44,339 - $53,955
|
|
HCLTech
Call Center Quality Analyst
|
$67,026/yr
|
RANGE: $59,439 - $74,613
|
|
ConServe
Call Center Rep - Quality Service Associate Fpt
|
$48,111/yr
|
RANGE: $43,609 - $52,613
|
|
Natixis
Data Quality Analyst
|
$131,983/yr
|
RANGE: $117,860 - $146,107
|
|
City of New York
Water Quality Analyst
|
$79,696/yr
|
RANGE: $70,044 - $89,347
|
|
Aspire of WNY
Quality Analyst/Investigator
|
$81,579/yr
|
RANGE: $72,210 - $90,948
|
|
Softek International
Quality Assurance Analyst
|
$95,435/yr
|
RANGE: $86,189 - $104,681
|
What Does a Call Quality Analyst Do?
Call quality monitoring forms help QA specialists identify the areas for improvement, record observations, and provide recommendations that can help enhance the quality of customer interaction.
Updated December 09, 2021
Understanding the definition of a quality analyst in a BPO is essential for yourself and management, so make sure everyone involved knows what you’re there for.
Updated October 06, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Buffalo, NY?
The Call Quality Analyst salary range is from $69,592 to $85,535, and the average Call Quality Analyst salary is $77,798/year in Buffalo, NY.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $100,449
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
