Call Quality Analyst Salaries in Rockford, IL
How Much Does a Call Quality Analyst Make in Rockford, IL?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Quality Analyst in Rockford, IL is $78,198.
While Salary.com is seeing that Call Quality Analyst salary in Rockford, IL can go up to $93,056
or down to $62,440, but most earn between $69,950 and $85,975.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$51,400
Rockford, IL
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$57,400
Rockford, IL
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
TTEC Holdings Inc
Quality Analyst
|
$72,582/yr
|
RANGE: $63,997 - $81,168
|
|
Applied Systems
Quality Analyst
|
$72,582/yr
|
RANGE: $63,997 - $81,168
|
|
Endries
Quality Analyst
|
$73,368/yr
|
RANGE: $63,877 - $82,859
|
|
Otto Environmental Systems
Quality Analyst
|
$95,715/yr
|
RANGE: $85,917 - $105,512
|
|
A. Daigger
Quality Analyst
|
$69,884/yr
|
RANGE: $61,617 - $78,150
|
|
Flex
Quality Analyst
|
$109,242/yr
|
RANGE: $98,823 - $119,660
|
|
PLS Financial Services, Inc.
Call Center Analyst
|
$58,047/yr
|
RANGE: $52,122 - $63,972
|
|
Debt Consultants Group
Call Center Quality Analyst
|
$67,133/yr
|
RANGE: $60,044 - $74,222
|
|
HCLTech
Call Center Quality Analyst
|
$67,026/yr
|
RANGE: $59,439 - $74,613
|
What Does a Call Quality Analyst Do?
That’s why, as a quality analyst in customer service, you play a crucial role in your call center’s success.
Updated November 24, 2021
Here are some tips to help you create a call center QA process, effectively fulfill QA tasks, and improve call center quality:.
Updated October 09, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Rockford, IL?
The Call Quality Analyst salary range is from $69,950 to $85,975, and the average Call Quality Analyst salary is $78,198/year in Rockford, IL.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $100,449
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
