Call Quality Analyst Salaries in Virginia
How Much Does a Call Quality Analyst Make in Virginia?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Quality Analyst in Virginia is $80,279.
While Salary.com is seeing that Call Quality Analyst salary in VA can go up to $95,532
or down to $64,102, but most earn between $71,811 and $88,263.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Senior Analyst
$58,900
Virginia
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Saxon Global
QUALITY ANALYST
|
$85,563/yr
|
RANGE: $76,723 - $94,403
|
|
Technogen International Company
Quality Analyst
|
$91,966/yr
|
RANGE: $82,900 - $101,031
|
|
Beacon Specialized Living Services
Quality Analyst
|
$69,399/yr
|
RANGE: $61,190 - $77,608
|
|
WGL
Quality Assurance Specialist Call Center
|
$98,248/yr
|
RANGE: $88,778 - $107,718
|
|
Iron Bow Technologies
311 Call Center Analyst
|
$66,704/yr
|
RANGE: $59,021 - $74,386
|
|
HII
QUALITY ANALYST 1 (QUALITY AUDITOR)
|
$64,648/yr
|
RANGE: $57,724 - $71,571
|
|
HCLTech
Call Center Quality Analyst
|
$67,026/yr
|
RANGE: $59,439 - $74,613
|
|
AltaGas
WGL - Quality Assurance Specialist Call Center
|
$100,946/yr
|
RANGE: $91,352 - $110,541
|
|
Vector Consulting, Inc
Quality Assurance Analyst/ Business Analyst
|
$94,164/yr
|
RANGE: $86,159 - $102,169
|
|
JCD Staffing
Help Desk/Call Center Analyst
|
$73,398/yr
|
RANGE: $65,494 - $81,301
|
Top 10 Highest Paying Cities For Call Quality Analyst Jobs in Virginia
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Quality Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Quality Analyst job salaries in Virginia.
Some cities can pay higher salaries for Call Quality Analyst jobs, which can indicate that there is a large demand for Call Quality Analyst positions in this city.
The following table shows top 10 cities where the Call Quality Analyst salary is higher than other cities in Virginia.
Arlington takes first place in this list, followed by Alexandria, Annandale.
The Call Quality Analyst salary is $89,083 in Arlington,
which is higher than the national average. There are 5 cities' Call Quality Analyst salary higher than national average in Virginia.
The average salary for a Call Quality Analyst in Virginia is $80,279,
but we found that the city with the highest salary for Call Quality Analyst jobs is Arlington, VA, and it is higher than Alexandria.
Call Quality Analyst jobs in Arlington can have the opportunity to earn higher salaries than in other cities in Virginia.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Arlington | $89,083 | $7,424 | $1,713 | $43 |
| Alexandria | $89,083 | $7,424 | $1,713 | $43 |
| Annandale | $89,083 | $7,424 | $1,713 | $43 |
| Reston | $88,923 | $7,410 | $1,710 | $43 |
| Centreville | $88,763 | $7,397 | $1,707 | $43 |
| Richmond | $77,878 | $6,490 | $1,498 | $37 |
| Petersburg | $77,638 | $6,470 | $1,493 | $37 |
| Virginia State University | $77,638 | $6,470 | $1,493 | $37 |
| Virginia Beach | $76,517 | $6,376 | $1,471 | $37 |
| Newport News | $75,797 | $6,316 | $1,458 | $36 |
What Does a Call Quality Analyst Do?
Call Criteria has a proven track record of increasing customer service and ROI through high-performance Quality Assurance.
Updated December 01, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
Quality assurance in call centers is important because it can enhance agent performance and maximize customer satisfaction.
Updated December 12, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Virginia?
The Call Quality Analyst salary range is from $71,811 to $88,263, and the average Call Quality Analyst salary is $80,279/year in Virginia.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $100,449
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
