Customer Care Rep Salaries in Massachusetts
How Much Does a Customer Care Rep Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Care Rep in Massachusetts is $43,355.
While Salary.com is seeing that Customer Care Rep salary in MA can go up to $52,367
or down to $34,884, but most earn between $38,921 and $48,072.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Care Rep
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Similar Job Salaries to Customer Care Rep by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Home Health Care
Customer Service Rep/Office Assistant - Home Health Care
|
$49,995/yr
|
RANGE: $43,939 - $56,051
|
|
Planet Professional
Customer Service Rep
|
$71,239/yr
|
RANGE: $61,730 - $80,749
|
|
3R Plumbing and Mechanical
Customer Service Rep
|
$63,634/yr
|
RANGE: $55,470 - $71,798
|
|
Massachusetts Employer
Customer Service Rep
|
$56,362/yr
|
RANGE: $49,274 - $63,451
|
|
Mass General Brigham
Customer Service Rep
|
$52,945/yr
|
RANGE: $46,907 - $58,983
|
|
Merakey
Customer Service Rep
|
$57,272/yr
|
RANGE: $50,401 - $64,142
|
|
Wrightingtons Gas Inc.
Customer Service Rep
|
$63,516/yr
|
RANGE: $55,367 - $71,665
|
|
Viking Group
Customer Service Rep
|
$57,570/yr
|
RANGE: $50,329 - $64,810
|
|
Randstad
Pharmaceutical Customer Service Rep
|
$67,312/yr
|
RANGE: $58,372 - $76,252
|
|
David Clark Company Incorporated
CUSTOMER SERVICE REP-TEMP
|
$55,798/yr
|
RANGE: $48,781 - $62,816
|
Top 10 Highest Paying Cities For Customer Care Rep Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Care Rep can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Care Rep job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Care Rep jobs, which can indicate that there is a large demand for Customer Care Rep positions in this city.
The following table shows top 10 cities where the Customer Care Rep salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Care Rep salary is $44,431 in Boston,
which is higher than the national average. There are 36 cities' Customer Care Rep salary higher than national average in Massachusetts.
The average salary for a Customer Care Rep in Massachusetts is $43,355,
but we found that the city with the highest salary for Customer Care Rep jobs is Boston, MA, and it is higher than Cambridge.
Customer Care Rep jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $44,431 | $3,703 | $854 | $21 |
| Cambridge | $44,431 | $3,703 | $854 | $21 |
| Waltham | $44,431 | $3,703 | $854 | $21 |
| Newton | $44,431 | $3,703 | $854 | $21 |
| Arlington | $44,431 | $3,703 | $854 | $21 |
| Brookline | $44,431 | $3,703 | $854 | $21 |
| Lynn | $44,431 | $3,703 | $854 | $21 |
| Malden | $44,431 | $3,703 | $854 | $21 |
| Medford | $44,431 | $3,703 | $854 | $21 |
| Quincy | $44,431 | $3,703 | $854 | $21 |
What Does a Customer Care Rep Do?
Be the first to add Customer Care Rep responsibilities.
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Explore JobArchitectFrequently Asked Questions About a Customer Care Rep Salaries
What is the average of a Customer Care Rep in Massachusetts?
The Customer Care Rep salary range is from $38,921 to $48,072, and the average Customer Care Rep salary is $43,355/year in Massachusetts.
The Customer Care Rep's salary will change in different locations.
Which location pays the highest Customer Care Rep salary in the United States?
The Customer Care Rep salary in San Jose, CA is $50,247
which is the highest in the US.
What kinds of reasons will influence the Customer Care Rep's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Care Rep.
What is the growth rate of the Customer Care Rep's salary?
If you are thinking of becoming a Customer Care Rep or planning the next step in your career, find the detailed salary report of a Customer Care Rep.
