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As of September 01, 2026, the average salary for a Customer Experience Agent in Michigan is $41,688 per year, which breaks down to an hourly rate of $20.
However, a Customer Experience Agent's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,965 | $3,830 | $884 | $22 |
| Average | $41,688 | $3,474 | $802 | $20 |
| 25th Percentile | $37,685 | $3,140 | $725 | $18 |
Carvana - Wyoming, MI
UWM - Pontiac, MI
Cost Plus World Market - Grand Rapids, MI
State and Liberty Clothing Co. - Ann Arbor, MI
A Customer Experience Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Experience Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Experience Agent | $37,198 |
| Customer ... Level Customer Experience Agent | $41,966 |
| Customer ... Level Customer Experience Agent | $49,143 |
| Customer ... Level Customer Experience Agent | $54,909 |
| Customer ... Level Customer Experience Agent | $61,580 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Agent roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Experience Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Experience Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,942 | $23.0 | 15% |
| Biotechnology | $45,857 | $22.0 | 10% |
| Energy & Utilities | $45,857 | $22.0 | 10% |
| Healthcare | $45,023 | $22.0 | 8% |
| Pharmaceuticals | $45,023 | $22.0 | 8% |
Understanding how a Customer Experience Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $45,965 | $3,830 | $884 | $22 |
| Average | $41,688 | $3,474 | $802 | $20 |
| 25th Percentile | $37,685 | $3,140 | $725 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Agent job openings on our job board. Use the search bar below to find your perfect match.
Avis Budget Group
Detroit, MI
Avis Budget Group | Detroit, MI
Job Description. Job Description. $17.00/hour. Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 addit... more
4 Days Ago
Capital Area Transportation Authority
Lansing, MI
Capital Area Transportation Authority | Lansing, MI
Customer Experience RepresentativeThe Customer Experience Representative is located at the CATA Transportation Center (CTC), the Multi-Modal Gateway, or at... more
5 Days Ago
El Car Wash
Sterling Heights, MI
El Car Wash | Sterling Heights, MI
Customer Experience AdvisorThe Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You w... more
5 Days Ago
OfficeTeam
Grand Rapids, MI
OfficeTeam | Grand Rapids, MI
OfficeTeam - JobID:04720-9504293108-usen Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only he... more
5 Days Ago
Colson Group
Albion, MI
Colson Group | Albion, MI
Customer Experience CoordinatorThe Customer Experience Coordinator is responsible for servicing the needs of existing assigned customers and developing new... more
5 Days Ago
iSmash grand rapids
Grand Rapids, MI
iSmash grand rapids | Grand Rapids, MI
Job Description. Job Description. Join the iSMASH team. We're looking for energetic, dependable, and friendly team members to help customers have an amazin... more
5 Days Ago
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