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As of September 01, 2026, the average salary for a Customer Experience Agent in Ohio is $41,218 per year, which breaks down to an hourly rate of $20.
However, a Customer Experience Agent's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,447 | $3,787 | $874 | $22 |
| Average | $41,218 | $3,435 | $793 | $20 |
| 25th Percentile | $37,261 | $3,105 | $717 | $18 |
Integra Beauty - Groveport, OH
Restoration Hardware - West Jefferson, OH
RH - West Jefferson, OH
Kalmbach Feeds Inc - Upper Sandusky, OH
A Customer Experience Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Experience Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Experience Agent | $36,779 |
| Customer ... Level Customer Experience Agent | $41,493 |
| Customer ... Level Customer Experience Agent | $48,589 |
| Customer ... Level Customer Experience Agent | $54,290 |
| Customer ... Level Customer Experience Agent | $60,886 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Agent roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Experience Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Experience Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,401 | $23.0 | 15% |
| Biotechnology | $45,340 | $22.0 | 10% |
| Energy & Utilities | $45,340 | $22.0 | 10% |
| Healthcare | $44,516 | $21.0 | 8% |
| Pharmaceuticals | $44,516 | $21.0 | 8% |
Understanding how a Customer Experience Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $45,447 | $3,787 | $874 | $22 |
| Average | $41,218 | $3,435 | $793 | $20 |
| 25th Percentile | $37,261 | $3,105 | $717 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Agent job openings on our job board. Use the search bar below to find your perfect match.
Resilience Group
Bedford Heights, OH
Resilience Group | Bedford Heights, OH
Job Description. Job Description. Customer Experience, Executive Director. Bedford Heights, OH | $150K–$165K. Are you a customer service leader who enjoys.... more
2 Days Ago
Dwyer Instruments Inc
Westerville, OH
Dwyer Instruments Inc | Westerville, OH
Westerville, OH Job Type Full-time Description We are in search of a Customer Experience Administrator to manage the end-to-end customer order experience, ... more
4 Days Ago
Home Goods
Dayton, OH
Home Goods | Dayton, OH
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces di... more
4 Days Ago
Palmer Holland
Westlake, OH
Palmer Holland | Westlake, OH
Customer Service RepresentativeWork in conjunction with operations, sales and marketing to support and promote a high level of customer service satisfactio... more
4 Days Ago
Baerlocher USA
Cincinnati, OH
Baerlocher USA | Cincinnati, OH
Customer Experience SpecialistThe Customer Experience Specialist plays a critical role in ensuring customers receive accurate, timely, and reliable fulfill... more
4 Days Ago
Lovesac
Columbus, OH
Lovesac | Columbus, OH
Associate, Customer ExperienceWe are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We ... more
4 Days Ago
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