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As of September 01, 2026, the average salary for a Customer Experience Agent in North Carolina is $40,228 per year, which breaks down to an hourly rate of $19.
However, a Customer Experience Agent's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,355 | $3,696 | $853 | $21 |
| Average | $40,228 | $3,352 | $774 | $19 |
| 25th Percentile | $36,365 | $3,030 | $699 | $17 |
Five Below - Cary, NC
TJX Companies - Pineville, NC
Surya Carpet - Taylorsville, NC
Canter Power Systems LLC - Greensboro, NC
A Customer Experience Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Experience Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Experience Agent | $35,895 |
| Customer ... Level Customer Experience Agent | $40,496 |
| Customer ... Level Customer Experience Agent | $47,422 |
| Customer ... Level Customer Experience Agent | $52,985 |
| Customer ... Level Customer Experience Agent | $59,423 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Agent roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Experience Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Experience Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $46,262 | $22.0 | 15% |
| Biotechnology | $44,251 | $21.0 | 10% |
| Energy & Utilities | $44,251 | $21.0 | 10% |
| Healthcare | $43,446 | $21.0 | 8% |
| Pharmaceuticals | $43,446 | $21.0 | 8% |
Understanding how a Customer Experience Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $44,355 | $3,696 | $853 | $21 |
| Average | $40,228 | $3,352 | $774 | $19 |
| 25th Percentile | $36,365 | $3,030 | $699 | $17 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Agent job openings on our job board. Use the search bar below to find your perfect match.
New Bern Auto Group
New Bern, NC
New Bern Auto Group | New Bern, NC
Job Description. Job Description. Join the Team: Sales & Tech Consultant. Kia Mazda of New Bern | New Bern, NC. Still think "car sales" is just suits and c... more
3 Days Ago
Zips Car Wash
Marion, NC
Zips Car Wash | Marion, NC
Job Description. Job Description. Do you love interacting with people and making someone’s day better. Are you enthusiastic about helping others and lookin... more
4 Days Ago
Nexera
Raleigh, NC
Nexera | Raleigh, NC
Job Description. Job Description. Customer Experience Representative. Do you enjoy talking with people and making a positive impact. Join a growing organiz... more
4 Days Ago
Five Below
Morrisville, NC
Five Below | Morrisville, NC
Five Below - 3009 Market Center Drive - Responsibilities: Wows customers through personal contact. Trains crew on BEST customer service. Lead store to achi... more
4 Days Ago
Murphy's Naturals
Raleigh, NC
Murphy's Naturals | Raleigh, NC
Customer Experience RepresentativeThe Customer Experience Representative plays a key role in delivering a seamless, accurate, and thoughtful experience for... more
5 Days Ago
Enterprise Mobility Inc
Greensboro, NC
Enterprise Mobility Inc | Greensboro, NC
Customer Experience Representative (CXR)Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has fr... more
5 Days Ago
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