As of April 01, 2026, the average salary for a Customer Experience Specialist in the United States is $89,825 per year, which breaks down to an hourly rate of $43.
However, a Customer Experience Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $102,300 | $8,525 | $1,967 | $49 |
| Average | $89,825 | $7,485 | $1,727 | $43 |
| 25th Percentile | $76,317 | $6,360 | $1,468 | $37 |
TJX Companies - Gahanna, OH
Gorman-Rupp Pumps - Mansfield, OH
Confidential - Cincinnati, OH
Kelly - Amherst, OH
A Customer Experience Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Understanding how a Customer Experience Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $102,300 | $8,525 | $1,967 | $49 |
| Average | $89,825 | $7,485 | $1,727 | $43 |
| 25th Percentile | $76,317 | $6,360 | $1,468 | $37 |
Salaries for a Customer Experience Specialist can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $78,919 in 2023 to around $78,763 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Experience Specialist salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $78,919 |
| 2024 | $79,139 |
| 2025 | $78,763 |
| 2026 |
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|
| 2027 |
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|
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Compensation PlanningHere are companies hiring for Customer Experience Specialist and their salaries, click below for more details.
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Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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