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As of August 01, 2026, the average salary for a Customer Support Agent in North Dakota is $47,716 per year, which breaks down to an hourly rate of $23.
However, a Customer Support Agent's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Support Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $52,911 | $4,409 | $1,018 | $25 |
| Average | $47,716 | $3,976 | $918 | $23 |
| 25th Percentile | $44,826 | $3,736 | $862 | $22 |
Journey Clinical - West Fargo, ND
Journey Clinical - Grand Forks, ND
Journey Clinical - Bismarck, ND
Journey Clinical - Minot, ND
A Customer Support Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Support Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Customer Support Agent | $37,090 |
| Customer ... Level Customer Support Agent | $47,916 |
| Technical... Level Customer Support Agent | $54,398 |
| Technical... Level Customer Support Agent | $73,814 |
| Technical... Level Customer Support Agent | $86,965 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Support Agent roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Biotechnology sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Support Agent positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Support Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $59,645 | $29.0 | 25% |
| Biotechnology | $57,259 | $28.0 | 20% |
| Pharmaceuticals | $57,259 | $28.0 | 20% |
| Energy & Utilities | $54,873 | $26.0 | 15% |
| Chemicals | $52,487 | $25.0 | 10% |
Understanding how a Customer Support Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $52,911 | $4,409 | $1,018 | $25 |
| Average | $47,716 | $3,976 | $918 | $23 |
| 25th Percentile | $44,826 | $3,736 | $862 | $22 |
Ready to take the next step in your career? Browse thousands of current Customer Support Agent job openings on our job board. Use the search bar below to find your perfect match.
Bank Forward
Jamestown, ND
Bank Forward | Jamestown, ND
Job Description. Job Description. We believe in the commitment to seek out and provide financial and insurance solutions for tomorrow, not just for today. ... more
2 Days Ago
Southwest Airlines
Grand Forks, ND
Southwest Airlines | Grand Forks, ND
Join Southwest Airlines - a company with heart. In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, ... more
2 Days Ago
Southwest Airlines
Minot, ND
Southwest Airlines | Minot, ND
Join Southwest Airlines - a company with heart. In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, ... more
2 Days Ago
Southwest Airlines
West Fargo, ND
Southwest Airlines | West Fargo, ND
Join Southwest Airlines - a company with heart. In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, ... more
2 Days Ago
Southwest Airlines
Bismarck, ND
Southwest Airlines | Bismarck, ND
Join Southwest Airlines - a company with heart. In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, ... more
2 Days Ago
UPS
Grand Forks, ND
UPS | Grand Forks, ND
UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. Multiple shifts are available from mo... more
2 Days Ago
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