How Much Does a Customer Support Agent Make in New Jersey?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Customer Support Agent in New Jersey is $53,537. While Salary.com is seeing that Customer Support Agent salary in NJ can go up to $66,084 or down to $41,166, but most earn between $47,062 and $60,104. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent I
$40,190
New Jersey
Per Year
Inbound Customer Support and Service Agent III
$56,390
New Jersey
Per Year
Inbound Customer Support and Service Agent IV
$65,190
New Jersey
Per Year
Inbound Customer Support and Service Agent II
$45,790
New Jersey
Per Year
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Similar Job Salaries to Customer Support Agent by Company

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Company average base salary in (usd) range
Solomon Page
Customer Support
$66,620/yr
$57,576
$75,664
RANGE: $57,576 - $75,664
AA2IT
Customer Support
$60,106/yr
$53,572
$66,640
RANGE: $53,572 - $66,640
Master Fast Track Training
Customer Support
$74,062/yr
$63,540
$84,584
RANGE: $63,540 - $84,584
Diverse Lynx
Deskside Support Agent
$86,512/yr
$75,720
$97,304
RANGE: $75,720 - $97,304
Hanwha Techwin
Tech Support Agent
$111,459/yr
$96,970
$125,948
RANGE: $96,970 - $125,948
FastTek Global
Tech Support - Hotline Agent
$92,856/yr
$79,715
$105,997
RANGE: $79,715 - $105,997
DISH
Customer Acquisition Agent
$68,835/yr
$58,649
$79,021
RANGE: $58,649 - $79,021
DSV A/S
CUSTOMER SERVICE AGENT, WAREHOUSE
$57,974/yr
$50,472
$65,476
RANGE: $50,472 - $65,476
HeliNY
Customer Service Reservations Agent
$65,799/yr
$57,611
$73,988
RANGE: $57,611 - $73,988

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Top 10 Highest Paying Cities For Customer Support Agent Jobs in New Jersey

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Customer Support Agent can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Customer Support Agent job salaries in New Jersey. Some cities can pay higher salaries for Customer Support Agent jobs, which can indicate that there is a large demand for Customer Support Agent positions in this city.
The following table shows top 10 cities where the Customer Support Agent salary is higher than other cities in New Jersey. Jersey City takes first place in this list, followed by Union City, Hoboken. The Customer Support Agent salary is $57,054 in Jersey City, which is higher than the national average. There are 33 cities' Customer Support Agent salary higher than national average in New Jersey.
The average salary for a Customer Support Agent in New Jersey is $53,537, but we found that the city with the highest salary for Customer Support Agent jobs is Jersey City, NJ, and it is higher than Union City. Customer Support Agent jobs in Jersey City can have the opportunity to earn higher salaries than in other cities in New Jersey.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Jersey City $57,054 $4,755 $1,097 $27
Union City $57,054 $4,755 $1,097 $27
Hoboken $57,054 $4,755 $1,097 $27
West New York $57,054 $4,755 $1,097 $27
Paramus $56,273 $4,689 $1,082 $27
Paterson $56,224 $4,685 $1,081 $27
Clifton $56,224 $4,685 $1,081 $27
Passaic $56,224 $4,685 $1,081 $27
Bloomfield $56,224 $4,685 $1,081 $27
Wayne $56,224 $4,685 $1,081 $27

What Does a Customer Support Agent Do?

Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries.
Updated December 10, 2021

Frequently Asked Questions About a Customer Support Agent Salaries

What is the average of a Customer Support Agent in New Jersey?

The Customer Support Agent salary range is from $47,062 to $60,104, and the average Customer Support Agent salary is $53,537/year in New Jersey. The Customer Support Agent's salary will change in different locations.

Which location pays the highest Customer Support Agent salary in the United States?

The Customer Support Agent salary in San Jose, CA is $61,304 which is the highest in the US.

What kinds of reasons will influence the Customer Support Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.

What is the growth rate of the Customer Support Agent's salary?

If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.